Room Service

Wentworth By The Sea; New Castle (NH); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k)

Free Associate Parking

Free Meal for every shift worked

Job summary

Wentworth By The Sea is seeking a Room Service Operator to join our hospitality team in New Castle, NH. The role involves taking phone orders, assisting guests with menu choices, and coordinating with kitchen staff to ensure timely delivery of meals.

You will log orders, handle payments, and maintain a clean, professional work environment. We offer a competitive pay rate of $15.00 per hour plus tips, plus benefits including health, dental and vision insurance, life insurance, 401(k), free

Qualifications

• High School Diploma/GED a plus but not required.
• Previous experience a plus.
• Must have courteous phone skills and the ability to take accurate messages.

Responsibilities

• Take room service orders over the phone.
• Answer questions on menu selections, and check with kitchen staff.
• Place and log call back for room service order.
• Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
• Maintain cleanliness of work areas throughout the day.

Skills

Courteous phone skills

Clear communication

Team player

Education

High School Diploma/GED (plus)

Tools

Digital Dining system

Job description

Room Service pay rate: $15.00/hr+tips

We are looking to add a Room Service Operator to our team. This is a great opportunity to be a part of an organization that believes our team members are our most important resource and therefore take great pride in selecting individuals that help us to achieve our company's mission.

Benefits:

• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• 401(k)
• Free Associate Parking
• Free Meal for every shift worked

Responsibilities of Room Service include but are not limited to:

• Take room service orders over the phone.
• Answer questions on menu selections, and check with kitchen staff.
• Place and log call back for room service order.
• Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
• Maintain cleanliness of work areas throughout the day.
• Record transaction in Digital Dining system at time of order. Complete all closing reports, including Digital Dining reports. Process all payment methods.
• Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.
• Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
• Acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
• Speak with others using clear and professional language, and answer telephones using appropriate etiquette.
• Develop and maintain positive working relationships with others, and support team to reach common goals.
• Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
• Perform other reasonable job duties as requested by Supervisors

Room Service Qualifications:

• High School Diploma/GED a plus but not required
• Previous experience a plus
• Must have courteous phone skills and the ability to take accurate messages

We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law.