Room Quality & Standards Supervisor

Hyatt Hotels Corporation; California, Northern (MO, KY); Hybrid; USD 35,000 - 50,000; Full time

Job summary

Hyatt Regency Lost Pines Resort and Spa in Austin, TX is seeking a diligent Housekeeping Supervisor to oversee guest rooms and public areas, ensuring cleanliness to Hyatt standards and managing room attendants. The role requires strong guest-service orientation and leadership to maintain exceptional hospitality experiences.

The supervisor will inspect work, enforce cleaning protocols, address guest concerns, report maintenance needs, and coordinate shift openings.

Responsibilities

• Supervise room attendants and inspect their work to ensure cleanliness and adherence to cleaning protocols.
• Handle guest complaints and report maintenance issues.
• Manage inventory and supplies for housekeeping operations.
• Complete shift boards and open shifts as required.

Job description

Hyatt Regency Lost Pines Resort and Spa in Austin, TX is seeking a diligent Housekeeping Supervisor to oversee guest rooms and public areas, ensuring cleanliness to Hyatt standards and managing room attendants. The role requires strong guest-service orientation and leadership to maintain exceptional hospitality experiences.

The supervisor will inspect work, enforce cleaning protocols, address guest concerns, report maintenance needs, and coordinate shift openings.