Guest Services Agent — Create Lasting First Impressions

Hyatt Hotels Corporation; Park City (UT); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Free room nights

Medical, dental and vision insurance

401K with company match

Free employee meal during shift

Paid time off

Employee stock purchase plan

Ski Pass

Excellent training and development

Job summary

Hyatt Regency Lost Pines Resort and Spa in Austin, TX is seeking a Guest Services Agent to welcome guests, handle luggage, and coordinate with the front desk to ensure a seamless arrival and departure experience.

The role emphasizes warm hospitality, clear communication, and attention to entrance area safety. This is a full-time position at the Hyatt property in a fast-paced, guest-focused environment.

Qualifications

• Excellent communication and coordination with front desk.
• Warmly greet guests and assist with luggage.
• Attention to cleanliness and safety in entrance areas.

Responsibilities

• Greet guests on arrival and assist with luggage.
• Coordinate with front desk and other teams for a smooth guest experience.
• Open doors for guests and ensure entrance area is clean and hazard-free.
• Assist with loading/unloading and baggage handling as needed.

Job description

Hyatt Regency Lost Pines Resort and Spa in Austin, TX is seeking a Guest Services Agent to welcome guests, handle luggage, and coordinate with the front desk to ensure a seamless arrival and departure experience.

The role emphasizes warm hospitality, clear communication, and attention to entrance area safety. This is a full-time position at the Hyatt property in a fast-paced, guest-focused environment.