Housekeeping Supervisor: Elevate Guest Experience

1 Hotel Austin, L.L.C.; Austin (TX); On-site; USD 42,000 - 60,000; Full time

Job summary

1 Hotel Austin, L.L.C. is seeking a Housekeeping Supervisor to coordinate all clerical and daily operations of the housekeeping department, ensuring safety and quality standards.

You will maintain records, respond to guest requests, and communicate with Front Office, Engineering, and other teams to uphold brand standards. The role requires supervising staff, safeguarding confidential information, and delivering good-natured service aligned with the 1 Hotels Compass.

Qualifications

• Previous related guest service experience dealing directly with the public.
• Passion for cleanliness and attention to detail.
• Ability to communicate in English and respond to guest requests effectively.

Responsibilities

• Coordinate all clerical and daily operational functions of the housekeeping department.
• Maintain department records, handle guest requests, and ensure safety and confidentiality.
• Welcome guests according to standards and ensure adherence to quality expectations.
• Develop and maintain positive working relationships with others and support team goals.
• Prepare and review written documents, reports, and checklists; communicate with other departments.

Skills

Guest service

Cleanliness

English language

Technology literacy

Time management

Integrity

Interpersonal skills

Teamwork

Adaptability

Job description

1 Hotel Austin, L.L.C. is seeking a Housekeeping Supervisor to coordinate all clerical and daily operations of the housekeeping department, ensuring safety and quality standards.

You will maintain records, respond to guest requests, and communicate with Front Office, Engineering, and other teams to uphold brand standards. The role requires supervising staff, safeguarding confidential information, and delivering good-natured service aligned with the 1 Hotels Compass.