Room Quality Inspector & Shift Leader

Windsor Hospitality; Brea (CA); Hybrid; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical, Dental, Vision, Life & DI

Flexible Spending Account (FSA) and H9

401(k) & Roth 401(k) Plans

Employee Assistance Program (EAP)

Career Growth Opportunities

Paid Time Off (PTO)

Paid Sick Leave

Exclusive Employee Hotel Discounts

Complimentary On‑Shift Meals

Recognition & Rewards Program

Job summary

Windsor Hospitality is seeking a Room Inspector in Brea, CA to be the final quality check before guest arrival. You will assign rooms, inspect guestrooms, address guest concerns, and support training to ensure consistently high standards of cleanliness and service.

The role emphasizes eye for detail, leadership in a housekeeping team, and clear communication with guests and staff. This is a full-time position based at our Brea location with benefits and growth potential.

Qualifications

• Eye for detail and commitment to quality.
• Supervisory or housekeeping experience preferred; room inspection experience a plus.
• Team player willing to roll up sleeves when needed.
• Clear communicator with guests, management and teammates.
• Organized and able to plan and assign work across a team.
• Bilingual English/Spanish a plus.

Responsibilities

• Assign daily room lists to Room Attendants and manage workload throughout the shift.
• Conduct thorough inspections of guestrooms, bathrooms, corridors, and lobbies for cleanliness and condition.
• Examine carpets, drapes, and furniture for stains, damage, or wear; document and report findings.
• Address and resolve guest complaints about housekeeping service professionally and promptly.
• Support Room Attendant training and step in for Housekeeping Management when needed.
• Write supply requisitions and maintenance work orders; report room redecoration needs.
• Assist with hands-on cleaning and laundry tasks as workload demands.
• Distribute new stock items to Room Attendants as directed.

Skills

Eye for detail

Supervisory experience

Housekeeping experience

Team player

Clear communicator

Organized

Bilingual English/Spanish

Job description

Windsor Hospitality is seeking a Room Inspector in Brea, CA to be the final quality check before guest arrival. You will assign rooms, inspect guestrooms, address guest concerns, and support training to ensure consistently high standards of cleanliness and service.

The role emphasizes eye for detail, leadership in a housekeeping team, and clear communication with guests and staff. This is a full-time position based at our Brea location with benefits and growth potential.