Room Attendant (Temporary) - Hilton New York Times Square

Hilton Worldwide, Inc.; New York (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player in hospitality is seeking a dedicated Room Attendant to join their dynamic team. This role involves ensuring guest rooms are impeccably cleaned and maintained, responding swiftly to guest requests, and embodying the values of hospitality and teamwork. With a commitment to providing exceptional guest experiences, this position offers a unique opportunity to thrive in a supportive environment that values personal and professional growth. Join a forward-thinking organization that prioritizes the well-being of its team members while delivering outstanding service to guests from around the world.

Benefits

Access to pay through DailyPay

Medical Insurance Coverage

Mental Health Resources

Best-in-Class Paid Time Off (PTO)

Go Hilton travel discount program

Supportive parental leave

Matching 401(k)

Employee stock purchase program (ESPP)

Debt-free education

Career growth and development

Qualifications

• Previous experience as a hotel room attendant is required.
• Full availability including nights, weekends, and holidays.

Responsibilities

• Clean guest rooms including making beds and cleaning bathrooms.
• Respond to guest requests in a timely and friendly manner.
• Perform deep cleaning tasks and maintain housekeeping supplies.

Skills

Hospitality

Customer Focus

Teamwork

Quality

Productivity

Job description

Job Description - Room Attendant (Temporary) - Hilton New York Times Square (HOT0BJE9)

Located at the heart of Times Square, this upscale hotel soars 44 stories above Manhattan, offers 478 rooms and features a newly renovated food and beverage outlets, offering a breathtaking view of Times Square.

The ideal candidate will have previous experience working as a hotel room attendant and full availability, including nights, weekends, and holidays, and experience working at a similarly sized property.

Shift Pattern: Full availability needed including nights, weekends, and holidays

Pay Range: $29.15 - $38.87 / hour

What are the benefits of working for Hilton?

We support the mental and physical wellbeing of all Team Members so they can thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:

• Access to your pay when you need it through DailyPay
• Medical Insurance Coverage – for you and your family
• Mental Health Resources
• Best-in-Class Paid Time Off (PTO)
• Go Hilton travel discount program
• Supportive parental leave
• Matching 401(k)
• Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
• Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates, and more)
• Career growth and development
• Team Member Resource Groups
• Recognition and rewards programs

* Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.

What will I be doing?

As a Room Attendant, you would be responsible for cleaning guest rooms and responding to guest requests. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Clean guest rooms as assigned, including, but not limited to, making beds, cleaning bathrooms, dusting, and vacuuming.
• Change and replenish bed linens, towels, and guest amenities, as needed.
• Perform deep cleaning tasks, as needed.
• Stock, maintain and transport housekeeping supply cart on a daily basis.
• Dispose of trash and recyclables.
• Respond to special guest requests in a timely, friendly, and efficient manner.
• Perform guest turn down service, as needed.

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline.

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Customer Focus

What will it be like to work for this Hilton Worldwide Brand?

One of the most recognized names in the industry, Hilton Hotels & Resorts offers travelers a world of authentic experiences. Hilton remains an innovative, forward-thinking hospitality leader by offering best-in-class products, services, and amenities to ensure that every guest feels cared for, valued, and respected. If you understand the importance of upholding a brand's reputation and what it takes to provide a globally recognized hospitality experience, you may be just the person we are looking for to work as a Team Member with Hilton Hotels & Resorts.