Room Attendant - Part Time (Day Shift)

Oaklawn Jockey Club; Hot Springs (AR); In loco; Confidential; Tempo pieno

Descrizione del lavoro

Oaklawn Jockey Club in Hot Springs, AR seeks a Room Attendant to ensure guest rooms meet the highest standards of cleanliness and comfort. You will clean rooms and bathrooms, restock supplies, and report repairs, maintaining a welcoming atmosphere for every guest.

You will collaborate with hotel operations, follow safety procedures, and manage up to 12 rooms per shift while delivering discreet, friendly service that aligns with Oaklawn's values and guest-centric culture.

Competenze

• High School diploma or GED required.
• At least 1 year of hotel or resort experience.
• Ability to interact professionally with guests and team members.

Mansioni

• Design the guest's comfort during their stay.
• Maintain the cleanliness and maintenance of guest rooms and surrounding areas.
• Always present a friendly and professional image at the Hotel/Casino.
• Complete the Room Attendant Daily Report and identify room status.
• Clean up to 12 rooms per shift; clean bedrooms and bathrooms according to procedures.
• Stock carts with linen and guest supplies; report repairs and missing items to Supervisor.
• Follow safety, security and hospitality procedures and company policies.

Conoscenze

Guest service

Interpersonal skills

Ability to stand for long periods

Communication skills

Formazione

High School Diploma or GED

Descrizione del lavoro

Thank you for your interest in becoming part of the Oaklawn Team. We have an extraordinary legacy. We are a family with strong core values, providing a new level of excitement for our guests and Team Members as we aspire to be Arkansas' Employer of Choice. We are currently seeking a talented individual to become a Room Attendant.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Room attendants design the guest's comfort during their stay.
• Room attendant take pride in doing the little things for comfort of the guest in mind.
• Room attendant take ownership for the cleanliness and maintenance of the guest' rooms and around areas, helping create a positive experience for every guest.
• Always presents a friendly and professional image at the Hotel/Casino.
• The following and other duties may be assigned as necessary: Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.
• Maintains strict confidentiality in all departmental and company matters.
• Provides impeccable guest service to all guests Cooperates and communicates with all team members and the hotel guests with respect, projecting a positive attitude.
• Completes the Room Attendant Daily Report, correctly identifies the status of each assigned room.
• Will be required to clean a maximum of 12 rooms per shift Cleans entire bedroom area according to established procedures.
• Cleans entire bathroom area according to established procedures.
• Replenishes all guest room supplies according to established levels.
• Reports all repairs needed in guest rooms to the Supervisor.
• Reports all items found in vacant rooms to the Supervisor.
• Reports the status of the rooms as they are completed.
• Stock carts with linen and guest supplies.
• Follows proper safety, security and hospitality procedures.
• Reports any suspicious activities to Supervisor or Front Desk.
• Assists other team members and departments to contribute to the best overall performance of the department and hotel.
• Follows established procedures and policies of the Oaklawn Racing Casino Resort.

QUALIFICATION REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Must be at least 18 years of age.
• High School Diploma or GED required.
• A least on year of hotel/resort experience.
• Must be able to perform the physical job duties of all Housekeeping team members.
• Must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner.

CERTIFICATES, LICENSES, REGISTRATIONS

• Employee must be able to qualify for licenses and permits required by federal, state and local regulations.

OAKLAWN IS AN EQUAL OPPORTUNITY EMPLOYER. It is Oaklawn's intent to provide a drug-free, healthy, safe and secure environment for our Team Members. All applicants must complete a pre-employment drug screen and background check.

Welcome to Oaklawn, your ultimate destination for unforgettable experiences in the heart of Hot Springs, Arkansas. With a rich history dating back to 1904, we have established ourselves as one of the premier Thoroughbred racetracks in the country. But we’re more than just a racetrack – Oaklawn is a world-class resort that offers so much more. Nestled in the breathtaking beauty of Hot Springs National Park, our resort provides an unparalleled level of luxury and entertainment. From gaming and dining to sports betting, spa indulgence, and captivating events, Oaklawn Hot Springs is where every moment becomes a cherished memory.

At Oaklawn Hot Springs, we are not just a place to stay; we are your getaway to embracing the best of this charming region. Our resort provides the perfect base for you to explore Hot Springs’ vibrant culture, natural wonders, and thrilling adventures. Choose Oaklawn Hot Springs, Arkansas, and discover a world of endless possibilities where luxury, entertainment, and the charm of Hot Springs converge. Your extraordinary journey starts at here.