Spa Attendant - Part Time (Day/Swing Shift)

Oaklawn Jockey Club; Hot Springs (AR); Sur place; Confidential; Plein temps

Résumé du poste

Oaklawn Jockey Club in Hot Springs, AR is seeking a Spa Attendant to maintain the spa, locker rooms, fitness area, and pool with a commitment to guest satisfaction and safety.

The role requires clear communication, a professional appearance, and the ability to handle multiple duties in a fast-paced setting. Applicants must be at least 21 and pass drug screening and background checks.

Qualifications

• Must be at least 21 years of age.
• Experience in hospitality or guest services preferred.
• Ability to communicate clearly with guests.
• Must remain professional and composed under pressure.
• Must pass pre-employment drug screen and background check.

Responsabilités

• Maintain cleanliness of spa, locker rooms, fitness room, and pool area.
• Greet guests with a friendly, professional manner and assist as needed.
• Restock linens and manage laundry as required.
• Explain locker room facilities and processes to guests.
• Report incidents or issues to management promptly.
• Follow Oaklawn policies and ensure safety and sanitization standards.

Connaissances

Customer service

Hospitality

Communication

Team player

Attention to detail

Formation

High School Diploma or GED

Description du poste

Thank you for your interest in becoming part of the Oaklawn Team. We have an extraordinary legacy. We are a family with strong core values, providing a new level of excitement for our guests and Team Members as we aspire to be Arkansas' Employer of Choice.

We are currently seeking a talented individual to become a Spa Attendant (Female). An individual could be successful if they possess the following.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The Spa Attendant is responsible for maintaining the cleanliness of the spa/fitness area which includes the spa, locker rooms, fitness room, and pool area and spa desk, if applicable. The following and other duties may be assigned as necessary:

• Adheres to policies of Oaklawn.
• Maintains the cleanliness and order of the facility to include sweeping, mopping, and vacuuming, and taking out the trash.
• Restocks all linens in locker rooms and appropriate guest areas.
• Removes dirty laundry and collects dirty linens in guest areas and takes them to housekeeping area or laundry pick-up.
• Cleans and sanitizes all wet areas, bathrooms, and grooming areas throughout the day.
• Distributes and places linens in treatment rooms (as applicable), workout areas, closets, and dispensary (as applicable).
• Escorts members/guests to changing areas in a courteous and timely manner.
• Explains the set-up and workings of the locker rooms, bathroom, and shower to members/guests.
• Performs laundry duties, if applicable, including washing, drying, and folding linen.
• Ensures all areas are clean and replenishes supplies as needed.
• Becomes knowledgeable about the facility and its amenities in order to effectively communicate with members and/or guests.
• Greets each and every guest with a smile and direct eye contact.
• Informs facility management of any member, guest, or facility issues.
• Reports any incidents or accidents to a member of the management team.
• Other duties as assigned.

QUALIFICATION REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be at least 21 years of age.
• High School Diploma or GED.
• Previous customer service experience, preferably in the hospitality industry.
• Ability to have conversations with members/guest so that information that is conveyed is understood.
• Efficient, well organized, and able to handle a variety of duties simultaneously.
• Energetic, enthusiastic and motivational.
• Professional manner, discretion, and appearance.
• Strong team player.
• Must be able to keep calm and composed while under pressure.
• Must have an eye for detail.

Availability When Facility Is Open:

When Facility Is Open: This could include nights, weekends, and holidays.

• Ability to stand for long periods.
• Medium Work: Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently and 10 pounds of force constantly to move light objects.

This position requires the following abilities: climbing, balancing, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, tactile sense, repetitive motions, seeing, hearing, talking, and visual acuity.

The employee will be required to operate the following tools: mops, brooms, vacuum cleaners, dusters, scrub brushes, cleaning supplies, detergents, disinfectants, towels, guest supplies such as soap, shampoo, and conditioner, and linen carts.

The employee may be required to be exposed to noise, wet and humid conditions, fumes, odors, dust, chemical, mechanical, and electrical hazards.

SUPERVISORY RESPONSIBILITIES

This job does not have any supervisory responsibilities.

LANGUAGE SKILLS

• Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions and procedure manuals.
• Ability to read and communicate verbally in English.
• Written communication skills in in English may also be required.

REASONING ABILITY

Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

CERTIFICATES, LICENSES, REGISTRATIONS

Employee must be able to qualify for licenses and permits required by federal, state and local regulations.

OAKLAWN IS AN EQUAL OPPORTUNITY EMPLOYER

It is Oaklawn's intent to provide a drug-free, healthy, safe and secure environment for our Team Members. All applicants must complete a pre-employment drug screen and background check.

Welcome to Oaklawn, your ultimate destination for unforgettable experiences in the heart of Hot Springs, Arkansas. With a rich history dating back to 1904, we have established ourselves as one of the premier Thoroughbred racetracks in the country. But we’re more than just a racetrack – Oaklawn is a world-class resort that offers so much more. Nestled in the breathtaking beauty of Hot Springs National Park, our resort provides an unparalleled level of luxury and entertainment. From gaming and dining to sports betting, spa indulgence, and captivating events, Oaklawn Hot Springs is where every moment becomes a cherished memory. At Oaklawn Hot Springs, we are not just a place to stay; we are your getaway to embracing the best of this charming region. Our resort provides the perfect base for you to explore Hot Springs’ vibrant culture, natural wonders, and thrilling adventures. Choose Oaklawn Hot Springs, Arkansas, and discover a world of endless possibilities where luxury, entertainment, and the charm of Hot Springs converge. Your extraordinary journey starts at here.