Room Attendant - Housekeeper

Residence Inn Big Sky/ The Wilson Hotel; Big Sky (MT); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401k match

Daily pay

Travel discounts

Life insurance

Educational development

Referral bonus

Job summary

Residence Inn Big Sky/ The Wilson Hotel in Big Sky, MT is seeking a Room Attendant to clean and maintain guest rooms to established standards while greeting guests with warmth. You will change linens, replace towels, dust fixtures, and notify management about repairs.

You’ll work with the team during peak periods and help ensure overall guest satisfaction. We offer competitive wages for full‑ and part‑time roles, medical benefits, 401k, paid time off, travel discounts and development

Qualifications

• High School diploma preferred.
• Previous housekeeping experience required or equivalent training.
• Understand and communicate in English.

Responsibilities

• Greet guests with a warm, friendly greeting.
• Clean rooms to standards within allotted time.
• Change linens and replace towels.
• Dust and polish furniture and fixtures.
• Notify managers about repairs needed.
• Process items left in rooms per lost-and-found policy.
• Follow MSDS and OSHA safety rules.
• Assist with house person and lobby duties during peak times.
• Maintain focus on guest satisfaction scores.
• Ensure overall guest satisfaction.
• Perform other duties as requested by management.

Skills

English communication

Guest interaction

Education

High School diploma

Job description

Opportunity: Room Attendant

Clean and maintain guest rooms to ensure rooms meet established standards.

Your Growth Path

Housekeeping Supervisor – Assistant Executive Housekeeper – Executive Housekeeper

Your Focus

• Greet guests upon interaction with a warm and friendly greeting.
• Clean guest rooms according to standards within the allotted time frame by sweeping, mopping, scrubbing, or vacuuming.
• Change bed linens and replace towels and other amenities.
• Clean and polish furniture and fixtures; dust furniture, walls or equipment.
• Notify managers concerning the need for repairs in guest rooms.
• Process guest items left in rooms according to lost and found policy.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Perform house person and lobby attendant duties when short staffed or during peak periods.
• Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
• Ensure overall guest satisfaction.
• Perform other duties as requested by management.

Your Background And Skills

• High School diploma preferred.
• Previous housekeeping experience required or equivalent training.
• Understand and communicate in English.

HHM Hotels Benefits And Perks

• Competitive wages for full time and part time opportunities
• Medical, Dental and Vision Health Insurance
• Paid Time Off
• 401k Company Match
• Daily Pay
• Free Basic Life Insurance
• Travel Discounts
• Commuter Transit and Commuter Parking Benefits
• Employee Assistance and Wellness Program
• Educational/Professional Development
• Referral Bonus Program

Work Environment and Context

• Work schedule varies and may include working on holidays, and weekends.
• Requires standing for extended periods, walking, pushing and pulling, reaching, bending, squatting, kneeling, lifting up to 20 pounds and use of cleaning chemicals.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It