Room Attendant - Guest Experience Pro

Valencia Group; Austin (TX); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical, Dental, Life insurance

Paid Time Off

Paid Community Service Days

Job summary

Valencia Group is seeking a dedicated Housekeeper at Lone Star Court in Austin, TX. The role focuses on cleaning and servicing guest rooms to meet hotel standards, while maintaining a welcoming and safe environment for guests and staff.

You will restock supplies, set up VIP rooms, attend required meetings, and ensure all areas remain tidy. A courteous, team‑oriented approach and comfort with using checklists (Alice system) are essential for success in this role.

Qualifications

• Hotel Operations or Customer Service preferred
• Able to communicate effectively with others
• Team-oriented and able to multitask under pressure
• Comfortable using devices to complete checklists (e.g., Alice system)

Responsibilities

• Clean and restock guest rooms per hotel standards
• Set up VIP rooms as assigned
• Attend required meetings
• Keep work areas clean and organized
• Be courteous to guests and staff
• Report unsafe conditions to supervisor
• Maintain hotel equipment in working condition
• Perform other duties as assigned by supervisor

Skills

Customer service

Communication

Teamwork

Multitasking

Composure under pressure

Tech proficiency

Tools

Alice system

Job description

Valencia Group is seeking a dedicated Housekeeper at Lone Star Court in Austin, TX. The role focuses on cleaning and servicing guest rooms to meet hotel standards, while maintaining a welcoming and safe environment for guests and staff.

You will restock supplies, set up VIP rooms, attend required meetings, and ensure all areas remain tidy. A courteous, team‑oriented approach and comfort with using checklists (Alice system) are essential for success in this role.