Overnight Front Desk Auditor & Guest Services Pro

Valencia Group; Austin (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

Valencia Hotel Group seeks a Night Auditor for Lone Star Court in Austin, TX. This full-time overnight role delivers guest service during the graveyard shift and completes end-of-day reporting.

Responsibilities include logging guest requests, coordinating check-ins/outs, running daily checklists, and ensuring safety and security across the property.

Ideal candidates show strong communication, time management, attention to detail, teamwork, and a professional, courteous manner.

Qualifications

• Strong verbal and written communication skills.
• Effective time management and problem-solving skills.
• Ability to work well with a team and demonstrate attention to detail.
• Excellent organizational abilities.

Responsibilities

• Log all guest requests into portal.
• Communicate updates and correspondence with guests.
• Perform check in and check out tasks according to hotel standards.
• Complete daily checklist.
• Adhere to core standards.
• Ensure property access points are secure.

Skills

Communication

Time management

Problem solving

Attention to detail

Teamwork

Organization

Education

High School Diploma

Job description

Valencia Hotel Group seeks a Night Auditor for Lone Star Court in Austin, TX. This full-time overnight role delivers guest service during the graveyard shift and completes end-of-day reporting.

Responsibilities include logging guest requests, coordinating check-ins/outs, running daily checklists, and ensuring safety and security across the property.

Ideal candidates show strong communication, time management, attention to detail, teamwork, and a professional, courteous manner.