Guest Room Attendant — Create Welcoming Stays

Valencia Group; Lubbock (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

Valencia Hotel Group in Lubbock, TX is seeking a Room Attendant to maintain the cleanliness and appearance of guest rooms and public areas, ensuring a welcoming environment for all guests.

You will support the housekeeping team, greet guests warmly, respond to inquiries, and assist in training new room attendants while following hotel policies and safety standards.

This full-time, non-exempt position reports to the Housekeeping Supervisor.

Qualifications

• Strong verbal and written communication skills.
• Effective time management and problem-solving skills.
• Ability to work well with a team and demonstrate attention to detail.
• Excellent organizational skills and interpersonal abilities.

Responsibilities

• Clean and sanitize guest rooms, bathrooms, and public areas.
• Replenish supplies such as towels, toiletries, and linens.
• Report any maintenance issues or damages to the supervisor.
• Greet guests warmly and provide excellent customer service.
• Respond to guest inquiries and resolve any issues or complaints.
• Ensure guest satisfaction by accommodating special requests.
• Assist in training new room attendants as needed.
• Support team performance by collaborating with colleagues.
• Communicate effectively with the housekeeping supervisor and other departments.
• Report any incidents or safety concerns immediately.
• Follow all hotel policies and procedures and maintain a safe working environment.

Job description

Valencia Hotel Group in Lubbock, TX is seeking a Room Attendant to maintain the cleanliness and appearance of guest rooms and public areas, ensuring a welcoming environment for all guests.

You will support the housekeeping team, greet guests warmly, respond to inquiries, and assist in training new room attendants while following hotel policies and safety standards.

This full-time, non-exempt position reports to the Housekeeping Supervisor.