Room Attendant - EVEN Hotel and Staybridge Suites Orlando Universal Blvd

EVEN Hotels; Orlando (FL); Vor Ort; USD 17.000 - 21.000; Vollzeit

Zusammenfassung

The IHG hotel in Orlando is seeking a Room Attendant to keep guest rooms and suites fresh, welcoming, and ready for relaxation or a productive evening. You will service rooms, assist guests with basic needs, and report maintenance issues to your supervisor.

A physical role requiring reliability, attention to detail, and the ability to work nights, weekends, and holidays is essential. Teamwork with other departments and adherence to safety procedures are important to deliver the high standard of

Qualifikationen

• This is a physical role with standing and movement throughout shifts.
• Ability to lift items up to 50 pounds and to bend or kneel as needed.
• Reading, writing and basic math skills are required.
• Willingness to work nights, weekends and holidays as required.

Aufgaben

• Keep guest rooms and suites clean, fresh, and welcoming.
• Assist guests with basic needs and directions as needed.
• Communicate with supervisor on room status, repairs, and safety concerns.
• Follow safety procedures and wear required protective equipment.

Kenntnisse

Physical fitness

Lifting up to 50 lbs

Literacy & basic math

Flexible shifts

Jobbeschreibung

Role Purpose

As a Room Attendant – you’ll make sure our rooms and suites are always ‘fresh and welcoming’ for our guests after a busy day at work – creating a haven for them to escape and relax in - or get a bit oflast minutework done.

Key Accountabilities

• You’ll make sure our rooms are always at their best - we have standards - but it’s down to you to make that room special and memorable for guests.
• Help guests - you’ll be happy to help if someone needs a toothbrush or directions for example.
• Keep your supervisor updated on room service progress and alert them to any repairs needed
• Safety aware – follow our established safety procedures at all times - and wear protective equipment when needed.
• Be organised - keep on top of supplies and amenities and always try to minimise waste.
• Reunite items with owners – and log any lost and found property.
• Look smart – wear your uniform with pride.
• Other ad-hoc duties – unexpected moments when we have to pull together to get a task done.
• Monitor and control supplies and amenities, and minimise waste within all areas of housekeeping.
• Report, turn in, and/or log all lost and found items according to established procedures.
• Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service.
• May regularly assist with deep cleaning projects.
• May have turndown duties.
• May assist with other duties as assigned.

Key Skills & Experiences

• It’s a physical role and you’ll be on your feet most of the day, so fitness is important.
• Strength – with occasional lifting of items up to 50 pounds / 23 kilograms and or push/pulling heavy objects.
• You’ll might need to bend and kneel to complete some activities.
• Literacy skills - reading, writing and basic maths skills.
• Flexible attitude to shifts – you may need to work nights, weekends and/or holidays.