Room Attendant - Elevate Guest Experience (Day 1 Benefits)

First Hospitality, Inc.; Green Bay (WI); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Insurance enrollment from DAY 1

Paid time off from DAY 1

Holiday pay from DAY 1

401(k) enrollment after 30 days

Hotel and travel discounts

Professional development and promotion

Job summary

First Hospitality is seeking a dedicated Room Attendant to clean and style hotel rooms and public areas to brand standards, ensuring a welcoming environment for guests.

You will maintain meticulous attention to detail, replenish amenities, and address guest requests promptly while collaborating with Guest Services to resolve challenges. This role emphasizes professionalism and safety in daily operations.

Qualifications

• Effective verbal and written communication skills.
• Must be able to speak, read, and write in primary language(s) used in the workplace.

Responsibilities

• Clean and style hotel rooms and public areas efficiently, to brand expectations, and with great attention to detail.
• Refresh and replenish guest rooms with amenities, supplies, linen, and applicable collateral to ensure all items are available for guest use according to brand standard.
• Take proactive approach to prevent guest challenges by inspecting work, identifying and communicating maintenance concerns, and replacing items when necessary.
• Effectively engage and build rapport with guests to identify needs and ensure guest satisfaction.
• Take ownership to resolve guest challenges, working collaboratively with the hotel’s Guest Services team and hotel leadership.
• Always maintain professionalism consistent with hotel brand and company expectations.
• Know and communicate hotel emergency procedures; inform and assist guests in emergencies.
• Take on additional tasks as necessary or assigned by hotel leadership.

Skills

Communication

Reading & Writing

Physical stamina

Job description

First Hospitality is seeking a dedicated Room Attendant to clean and style hotel rooms and public areas to brand standards, ensuring a welcoming environment for guests.

You will maintain meticulous attention to detail, replenish amenities, and address guest requests promptly while collaborating with Guest Services to resolve challenges. This role emphasizes professionalism and safety in daily operations.