Hotel Room Attendant — Immediate Benefits & Growth

First Hospitality, Inc.; Donna (TX); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Insurance enrollment from DAY 1

PTO from DAY 1

Holiday pay from DAY 1

401(k) enrollment after 30 days

Hotel and travel discounts

Professional development and promotion

Job summary

First Hospitality is seeking a Room Attendant to maintain pristine hotel rooms and public areas, delivering a welcoming guest experience. You will clean and style spaces to brand standards, replenish amenities, and promptly address guest requests with professionalism.

You’ll engage with guests, ensure safety procedures are followed, and support hotel leadership on daily tasks. This full-time role emphasizes reliability, attention to detail, and teamwork.

Qualifications

• Effective verbal and written communication skills.
• Must be able to speak, read, and write in primary language(s) used in the workplace.
• 8+ hours per day; stand and walk frequently throughout the workday.
• Lift, lower, and maneuver up to 30 pounds occasionally.
• Reach, bend, stoop, and pivot frequently throughout the workday.

Responsibilities

• Clean and style hotel rooms and public areas efficiently, to brand expectations, and with great attention to detail.
• Refresh and replenish guest rooms with amenities, supplies, linen, and applicable collateral to ensure all items are available for guest use according to brand standard.
• Take proactive approach to prevent guest challenges by inspecting work, identifying and communicating maintenance concerns, and replacing items when necessary.
• Effectively engage and build rapport with guests to identify needs and ensure guest satisfaction.
• Take ownership to resolve guest challenges, working collaboratively with the hotel’s Guest Services team and hotel leadership.
• Always maintain professionalism consistent with hotel brand and company expectations.
• Know and communicate hotel emergency procedures; inform and assist guests in emergencies.
• Take on additional tasks as necessary or assigned by hotel leadership.

Skills

Verbal & written communication

Work in primary workplace language

Stamina for long shifts

Physical lifting (30 lbs)

Mobility: reach/bend/pivot

Job description

First Hospitality is seeking a Room Attendant to maintain pristine hotel rooms and public areas, delivering a welcoming guest experience. You will clean and style spaces to brand standards, replenish amenities, and promptly address guest requests with professionalism.

You’ll engage with guests, ensure safety procedures are followed, and support hotel leadership on daily tasks. This full-time role emphasizes reliability, attention to detail, and teamwork.