Room Attendant

Spire Hospitality; Nashville (TN); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Comprehensive benefits package

Paid time off

Hotel discounts

Job summary

A hospitality management company in Nashville is seeking a dedicated Housekeeping Room Attendant. You will ensure guest satisfaction by creating a comfortable environment through meticulous cleaning and exceptional service. Responsibilities include preparing cleaning carts, maintaining cleanliness in guest rooms, and addressing guest requests with thoughtfulness. Previous housekeeping experience is preferred, along with a high school diploma. Join the team to contribute to a memorable guest experience.

Qualifications

• Demonstrated ability to provide exceptional service to guests and address requests promptly.
• Ability to maintain cleanliness and create a comfortable environment for guests.
• Preferably previous housekeeping experience.

Responsibilities

• Provide exceptional service to guests.
• Ensure prompt return of lost items.
• Prepare cleaning carts with necessary supplies.
• Maintain cleanliness in guest rooms.
• Report supply levels and equipment issues promptly.

Skills

Guest service

Attention to detail

Time management

Education

High school diploma or its equivalent

Job description

The DoubleTree by Hilton — Nashville Downtown is located in downtown Nashville, a five‑minute walk from the row of honky‑tonks and bars on Broadway. Famous attractions like Ryman Auditorium, Bridgestone Arena, and the Country Music Hall of Fame and Museum are within half a mile of our hotel. We feature live music on Thursday, Friday, and Saturday nights at our Fourth and U restaurant & bar.

343 rooms
Full‑Service Starbucks
15,000 sq. ft. event space.

SPIRE Hospitality is a management company specializing in creating memorable guest experiences and delivering best‑in‑class service at our hotels and resorts across the country. We ensure you have the support, tools and opportunities you need to get the job done, grow as an individual, and excel in your hospitality career.

We offer a comprehensive full‑time benefits package consisting of EARLY PAY OR EARNED WAGE ACCESS get paid before payday, medical, dental, vision, pet discount program, identity theft protection, pre‑paid legal support, flexible spending accounts, matched 401K, life, critical accident or illness, short‑ & long‑term disability, paid time off, wellness programs, wonderful hotel discounts and much more.

In this role, you will excel in delivering outstanding Guest Services as a vital member of our Housekeeping team. You will be responsible for achieving and maintaining guest satisfaction by creating a home‑away‑from‑home atmosphere. From the moment guests enter their room, the attendant ensures they experience a sense of relief and comfort.

Essential Job Functions

• Provide exceptional service to our guests by promptly addressing their requests with genuine engagement and thoughtfulness, ensuring their complete satisfaction.
• Ensure guest satisfaction includes the prompt return of lost or items accidentally left behind in our hotels.
• Prepare carts with all necessary supplies to ensure seamless and efficient cleaning of assigned guest rooms throughout the day.
• Demonstrate a commitment to cleanliness by dusting surfaces, disposing of trash, cleaning bathrooms, and refreshing bed linens and towels in guestrooms, ensuring every detail shines with perfection.
• Report supply levels and any equipment issues promptly to ensure seamless operations and guest satisfaction.

Physical Demands

• Lift, carry loads weighing up to 50 lbs.
• Push and pull wheeled carts weighing up to 50–100 lbs.
• Extend arms overhead, scrub, bend, and stoop for extended periods and work in confined spaces.
• Meet deadlines, including thoroughly cleaning a minimum of 13 rooms per day.

Education

• High school diploma or its equivalent.

Experience

• Previous housekeeping room attendant experience preferred.

Spire Hospitality, LLC is an Equal Opportunity Employer, including disability and veterans.

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60‑1.35(c)