Room Attendant

Spire Hospitality; Nashville (TN); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Early pay or earned wage access

Medical, dental, and vision insurance

401K matching

Paid time off

Hotel discounts

Job summary

A hospitality management company is seeking a detail-oriented Housekeeping Room Attendant for the DoubleTree by Hilton in Nashville. The role requires providing exceptional guest services and ensuring cleanliness in rooms. Key responsibilities include preparing cleaning supplies, managing guest requests, and maintaining high cleanliness standards. The company offers a comprehensive benefits package, including early pay, medical, and wellness programs. Previous housekeeping experience preferred.

Qualifications

• Previous experience as a Housekeeping Room Attendant is preferred.
• Ability to lift and carry loads up to 50 lbs.
• Commitment to cleanliness and guest satisfaction.

Responsibilities

• Provide exceptional service to guests and address their requests promptly.
• Ensure thorough cleaning of assigned guest rooms and maintain high standards.
• Prepare carts with necessary supplies for cleaning teams.

Skills

Customer service

Attention to detail

Time management

Education

High school diploma or equivalent

Job description

The DoubleTree by Hilton- Nashville Downtown is in downtown Nashville, a five‑minute walk from the row of honky‑tonks and bars on Broadway. Famous attractions like Ryman Auditorium, Bridgestone Arena, and the Country Music Hall of Fame and Museum are within half a mile of our hotel. We feature live music on Thursday, Friday, and Saturday nights at our Fourth and U restaurant and bar.

343 Rooms, Full‑Service Starbucks, 15,000 sq. ft. event space.

SPIRE Hospitality is a management company specializing in creating memorable guest experiences and delivering best‑in‑class service at our hotels and resorts across the country. We ensure you have the support, tools and opportunities you need to get the job done, grow as an individual, and excel in your hospitality career.

We offer a comprehensive full‑time benefits package consisting of EARLY PAY OR EARNED WAGE ACCESS get paid before payday, medical, dental, vision, pet discount program, identity theft protection, pre‑paid legal support, flexible spending accounts, matched 401K, life, critical accident or illness, short‑ & long‑term disability, paid time off, wellness programs, wonderful hotel discounts and much more.

In this role, you will excel in delivering outstanding Guest Services as a vital member of our Housekeeping TEAM. You will be responsible for achieving and maintaining guest satisfaction by creating a home‑away‑from‑home atmosphere. From the moment guests enter their room, the attendant ensures they experience a sense of relief and comfort.

Essential Job Functions:

• Provide exceptional service to our guests by promptly addressing their requests with genuine engagement and thoughtfulness, ensuring their complete satisfaction
• Ensure guest satisfaction includes the prompt return of lost or items accidentally left behind in our hotels
• Prepare carts with all necessary supplies to ensure seamless and efficient cleaning of assigned guest rooms throughout the day
• Demonstrate a commitment to cleanliness by dusting surfaces, disposing of trash, cleaning bathrooms, and refreshing bed linens and towels in guestrooms, ensuring every detail shines with perfection
• Report supply levels and any equipment issues promptly to ensure seamless operations and guest satisfaction

Physical Demands:

• Lift, carry loads weighing up to 50 lbs
• Push and pull wheeled carts weighing up to 50 - 100lbs
• Extend arms overhead, scrub, bend, and stoop for extended periods and work in confined spaces
• Meet deadlines, including thoroughly cleaning a minimum of 13 rooms per day

Education:

• High school diploma or its equivalent

Experience:

• Previous Housekeeping Room Attendant experience preferred

Equal Opportunity Employer

Spire Hospitality, LLC is an Equal Opportunity Employer, including disability and veterans. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60‑1.35(c)

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.