Room Attendant

Spirehotels; Nashville (TN); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical, Dental, Vision benefits

Paid time off

401K with matching

Hotel discounts

Job summary

A leading hospitality service provider is seeking dedicated team members for guest services in Nashville, Tennessee. You will ensure outstanding guest satisfaction by maintaining cleanliness and delivering high-quality services in guest rooms. This full-time role offers a comprehensive benefits package, including healthcare, discounts, and wellness programs. Join a team committed to creating memorable experiences for guests and excel in your hospitality career.

Qualifications

• Must lift and carry loads weighing up to 50 lbs.
• Experience in delivering guest services is preferred.
• Ability to maintain high cleanliness standards.

Responsibilities

• Provide exceptional service to guests by addressing their requests promptly.
• Ensure guest satisfaction includes returning lost items efficiently.
• Prepare cleaning carts with necessary supplies for daily tasks.
• Maintain cleanliness in guest rooms by dusting, cleaning bathrooms, and changing linens.
• Report supply levels and equipment issues promptly.

Skills

Exceptional service skills

Attention to detail

Ability to lift heavy loads

Education

High school diploma or equivalent

Job description

DoubleTree Nashville
DoubleTree by Hilton Nashville Downtown
315 4th Ave N
Nashville, TN 37219, USA

The DoubleTree by Hilton- Nashville Downtown is in downtown Nashville, a five-minute walk from the row of honky‑tonks and bars on Broadway. Famous attractions like Ryman Auditorium, Bridgestone Arena, and the Country Music Hall of Fame and Museum are within half a mile of our hotel. We feature live music on Thursday, Friday, and Saturday nights at our Fourth and U restaurant and bar.

343 Rooms, Full‑Service Starbucks, 15,000 sq. ft. event space.

SPIRE Hospitality is a management company specializing in creating memorable guest experiences and delivering best‑in‑class service at our hotels and resorts across the country. We ensure you have the support, tools and opportunities you need to get the job done, grow as an individual, and excel in your hospitality career.

We offer a comprehensive full‑time benefits package consisting of EARLY PAY OR EARNED WAGE ACCESS get paid before payday, medical, dental, vision, pet discount program, identity theft protection, pre‑paid legal support, flexible spending accounts, matched 401K, life, critical accident or illness, short‑ & long‑term disability, paid time off, wellness programs, wonderful hotel discounts and much more.

In this role, you will excel in delivering outstanding Guest Services as a vital member of our Housekeeping TEAM. You will be responsible for achieving and maintaining guest satisfaction by creating a home‑away‑from‑home atmosphere. From the moment guests enter their room, the attendant ensures they experience a sense of relief and comfort.

Essential Job Functions

• Provide exceptional service to our guests by promptly addressing their requests with genuine engagement and thoughtfulness, ensuring their complete satisfaction
• Ensure guest satisfaction including the prompt return of lost or items accidentally left behind in our hotels
• Prepare carts with all necessary supplies to ensure seamless and efficient cleaning of assigned guest rooms throughout the day
• Demonstrate a commitment to cleanliness by dusting surfaces, disposing of trash, cleaning bathrooms, and refreshing bed linens and towels in guestrooms, ensuring every detail shines with perfection
• Report supply levels and any equipment issues promptly to ensure seamless operations and guest satisfaction

Physical Demands

• Lift, carry loads weighing up to 50 lbs
• Push and pull wheeled carts weighing up to 50‑100 lbs
• Extend arms overhead, scrub, bend, and stoop for extended periods and work in confined spaces
• Meet deadlines, including thoroughly cleaning a minimum of 13 rooms per day

Education

• High school diploma or its equivalent

Experience

Spire Hospitality, LLC is an Equal Opportunity Employer, including disability and veterans.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.