Room Attendant

Buffalo Lodging Associates, LLC; Buffalo (NY); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Paid Weekly

Medical Insurance

Vision Insurance

Employee Discounts

Vacation Time

Sick Time

Job summary

Buffalo Lodging Associates is hiring a Room Attendant to maintain cleanliness in guest rooms and suites at the Hampton Inn & Suites by Hilton Buffalo Downtown. The role requires attention to detail, customer service, and the ability to work evenings, weekends, or holidays as needed.

Applicants with hotel experience or those willing to train will be considered. The position offers weekly pay and standard hotel benefits.

Qualifications

• Previous hotel experience or willingness to train.
• Excellent customer service skills.
• Ability to stand for extended periods and lift up to 25 lbs.

Responsibilities

• Clean rooms/suites as assigned by supervisor.
• Report discrepancies and maintenance issues.
• Provide excellent guest service and respond to requests.
• Work weekends and holidays as required.

Skills

Customer service

Teamwork

Strong work ethic

Physical stamina

Job description

Hampton Inn & Suites by Hilton

-Buffalo Downtown, 220 Delaware Avenue, Buffalo, NY 14202

We are looking for a Room Attendant to join our great Team! Our Hampton Inn & Suites with 140 beautifully appointed rooms/suites is located just off I-190 and is in the heart of Buffalo. Just two blocks away is the free downtown train, the NFTA Metro. The KeyBank Center or Canalside for sports, entertainment, and activities are only one mile away. The Hampton Inn and Suites by Hilton is one of the 50 hotel properties owned and managed by the award-winning hotel management company, Buffalo Lodging Associates. A Room Attendant will be responsible for maintaining the cleanliness of our guest rooms and suites.

Role

• Clean rooms/suites as assigned by supervisor ensuring quality of cleanliness and customer service. This includes cleaning floors, vacuuming, changing linens, making beds, cleaning bathrooms.
• Reporting discrepancies and maintenance problems to supervisor.
• Providing excellent customer service by responding promptly to guest requests.
• Working typical shifts that include weekends and holidays when required.

About Buffalo Lodging Associates

Buffalo Lodging Associates, a hotel management company based out of Canton, MA has put an emphasis on true hospitality since being founded in 1996. While building an extensive portfolio of 50 hotels, we’ve partnered with the most respected hotel brands in the business including Marriott International, Hilton Worldwide, InterContinental Hotels Group, and Choice Hotel International hotels. Buffalo Lodging Associates is a community of welcoming, committed, and passionate associates driven to provide a best-in-class hospitality experience and operational excellence.

What You Bring

Previous experience in a hotel setting or open to training. Excellent customer service skills. Able to work alone or as part of a team. Ability to work on feet for extended periods. Can navigate a cart weighing up to 100 lbs., and lift, carry up to 25 lbs. And most importantly an engaging personality.

Pay Range: $16.50 - $17.50

What We Offer You

• Paid Weekly (Every Friday!)
• Medical, Dental & Vision Insurance
• Competitive 401 (k) Retirement Savings Plan with Generous Employer Match
• Paid Vacation and Sick Time
• Paid Holidays
• Tuition Reimbursement
• Flexible Spending Account
• Company Paid Life Insurance
• Company Paid Short-Term Disability Insurance
• Long-Term Disability Insurance
• Employee Assistance Program
• Hotel Discounts – for You, Your Friends and Family
• Monthly Employee Appreciation Activities & Events
• Learning and Development Opportunities
• Employee Referral Program

Buffalo Lodging Associates provides equal employment opportunities to all associates and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.