Room Attendant

Hampton Inn Buffalo Airport/Galleria Mall; Buffalo (NY); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Paid Weekly

401(k) with employer match

Paid Vacation and Sick Time

Paid Holidays

Tuition Reimbursement

Job summary

Hampton Inn Walden Galleria/Airport seeks a Room Attendant to maintain clean guest rooms and suites. You will clean rooms, report issues, and deliver friendly service, with shifts including weekends and holidays. Located near I-90 across from Walden Galleria Mall, this 132-room hotel offers benefits and opportunities for growth.

Experience in hotels is a plus; training may be provided. Candidates should be able to lift up to 25 lbs and stand for long periods.

Qualifications

• Detail oriented and capable of carrying out tasks with all details necessary to get the job done well.
• Team player who works well in a group.
• Enthusiastic about hospitality and guest service.
• Dedicated and loyal to the role and team.
• Goal-oriented with strong task completion.
• Flexible with scheduling, including weekends/holidays.
• Self-starter who can work with minimal supervision.
• Able to make a positive impact on guest satisfaction and operations.

Responsibilities

• Clean rooms and suites as assigned, including floors, vacuuming, linens, beds, and bathrooms.
• Report discrepancies and maintenance problems to supervisor.
• Provide excellent guest service by responding promptly to requests.
• Work shifts that may include weekends and holidays when required.

Skills

Detail Oriented

Team Player

Enthusiastic

Dedicated

Goal Completion

Flexibility

Self-Starter

Ability to Make an Impact

Education

High School or better

Job description

• Travel Required : No

Description

We are looking for a Room Attendant to join our great Team! Located off I-90, this 132 room hotel is across the street from Walden Galleria Mall and nearby Buffalo Niagara Airport. The Hampton Inn Walden Galleria/Airport offers free breakfast, Wi-Fi, indoor heated pool and is pet friendly. The Hampton Inn by Hilton is one of the 50 hotel properties owned and managed by the award-winning hotel management company, Buffalo Lodging Associates.

Room Attendant will be responsible for maintaining the cleanliness of our guest rooms and suites.

Role:

• Clean rooms/suites as assigned by supervisor ensuring quality of cleanliness and customer service. This includes cleaning floors, vacuuming, changing linens, making beds, cleaning bathrooms.
• Reporting discrepancies and maintenance problems to supervisor.
• Providing excellent customer service by responding promptly to guest requests.
• Working typical shifts that include weekends and holidays when required.

About Buffalo Lodging Associates:

Buffalo Lodging Associates, a hotel management company based out of Canton, MA has put an emphasis on true hospitality since being founded in 1996. While building an extensive portfolio of 50 hotels, we’ve partnered with the most respected hotel brands in the business including Marriott International, Hilton Worldwide, InterContinental Hotels Group, and Choice Hotel International hotels. Buffalo Lodging Associates is a community of welcoming, committed, and passionate associates driven to provide a best-in-class hospitality experience and operational excellence.

Pay range: $16 - $17

What You Bring:

Previous experience in a hotel setting or open to training. Excellent customer service skills. Able to work alone or as part of a team. Ability to work on feet for extended periods. Can navigate a cart weighing up to 100 lbs., and lift, carry up to 25 lbs. And most importantly an engaging personality.

What We Offer You:

At Buffalo Lodging, we are committed to keeping our most important assets – our associates– healthy, happy and productive. To achieve this, we offer a variety of benefits including the following:

• Paid Weekly (Every Friday!)
• Competitive 401(k) Retirement Savings Plan with Generous Employer Match
• Paid Vacation and Sick Time
• Paid Holidays
• Tuition Reimbursement
• Flexible Spending Account
• Company Paid Life Insurance
• Company Paid Short-Term Disability Insurance
• Long-Term Disability Insurance
• Employee Assistance Program
• Hotel Discounts – for You, Your Friends and Family
• Monthly Employee Appreciation Activities & Events
• Learning and Development Opportunities
• Employee Referral Program

Buffalo Lodging Associates provides equal employment opportunities to all associates and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Travel Required

No .

Qualifications

• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
• Team Player: Works well as a member of a group
• Enthusiastic: Shows intense and eager enjoyment and interest
• Dedicated: Devoted to a task or purpose with loyalty or integrity
• Goal Completion: Inspired to perform well by the completion of tasks
• Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
• Self-Starter: Inspired to perform without outside help
• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Education

High School or better.

Experience

previous housekeeping experience is a plus

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.