Hotel Room Attendant - Full Time

Hampton Inn Marlborough; Marlborough (MA); Presencial; USD 21.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Weekly pay

401(k) match

Paid vacation

Paid holidays

Tuition reimbursement

Hotel discounts

Descripción de la vacante

Hampton Inn Marlborough in Marlborough, MA is seeking a Full-Time Room Attendant to maintain cleanliness of guest rooms and suites, including beds, bathrooms, and floors, with a focus on guest satisfaction and attention to detail.

Required: prior hotel experience or willingness to train, excellent customer service, ability to stand for long periods, and the physical capacity to lift up to 25 lbs and push a cart weighing up to 100 lbs. Shifts include weekends and holidays.

Formación

• Previous experience in a hotel setting or open to training.
• Excellent customer service skills.
• Able to work alone or as part of a team.
• Ability to work on feet for extended periods.
• Cart handling up to 100 lbs. and lifting up to 25 lbs.
• Engaging personality.

Responsabilidades

• Clean rooms/suites as assigned by supervisor, ensuring cleanliness and guest satisfaction.
• Report discrepancies and maintenance problems to supervisor.
• Provide excellent customer service by responding promptly to guest requests.
• Work shifts that include weekends and holidays when required.

Conocimientos

Customer service

Educación

High School diploma

Descripción del empleo

Hampton Marlborough
Marlborough, MA 01752, USA

Description

Hampton Inn by Hilton-Boston/Marlborough-277 Boston Post Road, Marlborough, MA 01752

We are currently looking for a Full-Time Attendant to join our Team! Our 142 room Hampton Inn by Hilton in Marlborough is located near Apex Entertainment and many corporate offices. We’re off US 20 and I-495, ten minutes from I-90. New England Sports Center and New England Baseball Complex are three miles away. Our guests from all over the country enjoy a daily complimentary delicious breakfast. The Hampton Inn is one of the 50 hotel properties owned and managed by the award-winning hotel management company, Buffalo Lodging Associates.

A Room Attendant will be responsible for maintaining the cleanliness of our guest rooms and suites.

Role:

• Clean rooms/suites as assigned by supervisor ensuring quality of cleanliness and customer service. This includes cleaning floors, vacuuming, changing linens, making beds, cleaning bathrooms.
• Reporting discrepancies and maintenance problems to supervisor.
• Providing excellent customer service by responding promptly to guest requests.
• Working typical shifts that include weekends and holidays when required.

About Buffalo Lodging Associates:

Buffalo Lodging Associates, a hotel management company based out of Canton, MA has put an emphasis on true hospitality since being founded in 1996. While building an extensive portfolio of 50 hotels, we’ve partnered with the most respected hotel brands in the business including Marriott International, Hilton Worldwide, InterContinental Hotels Group, and Choice Hotel International hotels. Buffalo Lodging Associates is a community of welcoming, committed, and passionate associates driven to provide a best-in-class hospitality experience and operational excellence.

What You Bring:

Previous experience in a hotel setting or open to training. Excellent customer service skills. Able to work alone or as part of a team. Ability to work on feet for extended periods. Can navigate a cart weighing up to 100 lbs., and lift, carry up to 25 lbs. And most importantly an engaging personality.

What We Offer You:

$18.50/hr

At Buffalo Lodging, we are committed to keeping our most important assets – our associates– healthy, happy and productive. To achieve this, we offer a variety of benefits including the following:

• Paid Weekly (Every Friday!)
• Competitive 401 (k) Retirement Savings Plan with Generous Employer Match
• Paid Vacation and Sick Time
• Paid Holidays
• Tuition Reimbursement
• Flexible Spending Account
• Company Paid Life Insurance
• Company Paid Short-Term Disability Insurance
• Long-Term Disability Insurance
• Employee Assistance Program
• Hotel Discounts – for You, Your Friends and Family
• Monthly Employee Appreciation Activities & Events
• Learning and Development Opportunities
• Employee Referral Program

Buffalo Lodging Associates provides equal employment opportunities to all associates and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Qualifications

Education

Required

High School or better.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.