Room Attendant

Homewood Suites Buffalo Airport; Buffalo (NY); On-site; USD 23,000 - 24,000; Full time

Benefits offered by this job

Paid weekly

401(k) matching

Paid vacation and holidays

Tuition reimbursement

Hotel discounts

Job summary

Homewood Suites Buffalo Airport is seeking Room Attendants to join our team in Cheektowaga, NY. The role involves cleaning guest rooms and suites to high standards, reporting maintenance issues, and delivering outstanding guest service. You may work weekends and holidays as needed, and must be able to handle a cart weighing up to 100 lbs.

Pay range is $16.50–$17.50 per hour. We offer a benefits package and a supportive team culture as part of Buffalo Lodging Associates.

Qualifications

• Prior hotel experience preferred or willing to train.
• Excellent customer service skills.
• Able to stand for extended periods and handle cart up to 100 lbs.

Responsibilities

• Maintain cleanliness of guest rooms and suites as assigned.
• Report discrepancies and maintenance issues to supervisor.
• Respond promptly to guest requests and provide quality service.
• Work shifts including weekends and holidays as required.

Skills

Customer service

Teamwork

Detail oriented

Education

High School or equivalent

Job description

Homewood Suites Buffalo Airport
760 Dick Road
Cheektowaga, NY 14225, USA

Description

Homewood Suites by Hiltonis seeking Room Attendants to join their team!

Room Attendant will be responsible for maintaining the cleanliness of our guest rooms and suites.

Role:

• Clean rooms/suites as assigned by supervisor ensuring quality of cleanliness and customer service. This includes cleaning floors, vacuuming, changing linens, making beds, cleaning bathrooms.
• Reporting discrepancies and maintenance problems to supervisor.
• Providing excellent customer service by responding promptly to guest requests.
• Working typical shifts that include weekends and holidays when required.

About Buffalo Lodging Associates:

Buffalo Lodging Associates, a hotel management company based out of Canton, MA has put an emphasis on true hospitality since being founded in 1996. While building an extensive portfolio of 50 hotels, we’ve partnered with the most respected hotel brands in the business including Marriott International, Hilton Worldwide, InterContinental Hotels Group, and Choice Hotel International hotels. Buffalo Lodging Associates is a community of welcoming, committed, and passionate associates driven to provide a best-in-class hospitality experience and operational excellence.

What You Bring:

Previous experience in a hotel setting or open to training. Excellent customer service skills. Able to work alone or as part of a team. Ability to work on feet for extended periods. Can navigate a cart weighing up to 100 lbs., and lift, carry up to 25 lbs. And most importantly an engaging personality.

Pay range: $16.50-$17.50

What We Offer You:

At Buffalo Lodging, we are committed to keeping our most important assets- our associates- healthy, happy and productive. To achieve this, we offer a variety of benefits including the following:

• Paid Weekly (Every Friday!)
• Competitive 401 (k) Retirement Savings Plan with Generous Employer Match
• Paid Vacation and Sick Time
• Paid Holidays
• Tuition Reimbursement
• Flexible Spending Account
• Company Paid Life Insurance
• Company Paid Short-Term Disability Insurance
• Long-Term Disability Insurance
• Employee Assistance Program
• Hotel Discounts- for You, Your Friends and Family
• Monthly Employee Appreciation Activities & Events
• Learning and Development Opportunities
• Employee Referral Program

Buffalo Lodging Associates provides equal employment opportunities to all associates and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Behaviors

Preferred

Team Player

Works well as a member of a group

Enthusiastic

Shows intense and eager enjoyment and interest

Detail Oriented

Capable of carrying out a given task with all details necessary to get the task done well

Education

High School or better.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.