Room Attendant - Full time

Home2 Suites Buffalo-Airport/Galleria Mall; Buffalo (NY); On-site; USD 23,000 - 24,000; Full time

Benefits offered by this job

Paid Weekly

401(k) Retirement Plan

Paid Vacation

Sick Time

Tuition Reimbursement

Employee Discounts

Job summary

Home2 Suites by Hilton - Buffalo-Airport/Galleria Mall in Cheektowaga, NY is seeking a Room Attendant to maintain the cleanliness of guest rooms and suites, including floors, linens, beds, and baths.

You will report issues to supervision, deliver excellent guest service, and work weekends/holidays as required. Training is provided and a friendly, engaging attitude is valued.

Qualifications

• Previous experience in a hotel setting or open to training.
• Excellent customer service skills.
• Able to work alone or as part of a team.
• Ability to work on feet for extended periods.
• Can navigate a cart weighing up to 100 lbs., and lift, carry up to 25 lbs.
• And most importantly an engaging personality.

Responsibilities

• Clean rooms/suites as assigned by supervisor ensuring quality of cleanliness and customer service. This includes cleaning floors, vacuuming, changing linens, making beds, cleaning bathrooms.
• Reporting discrepancies and maintenance problems to supervisor.
• Providing excellent customer service by responding promptly to guest requests.
• Working typical shifts that include weekends and holidays when required.

Skills

Customer service

Team player

Detail oriented

Enthusiastic

Education

High School or better

Job description

• Pay or shift range:
  Not specified
• Travel Required : No

Description

Home2 Suites by Hilton- Buffalo-Airport/Galleria Mall, 1999 Walden Avenue, Cheektowaga, NY 14225

We are looking for a Room Attendant to join our Team! Our Home2 Suites by Hilton is just off I-90, less than a mile from Walden Galleria Mall and under ten minutes from the airport and Depew Train Station. Downtown Buffalo and Buffalo Zoo are 15 minutes away and we’re 25 miles from Niagara Falls. With 107 Suites to serve our guests, every room has an in-suite kitchenette. A daily hot breakfast – complimentary – is served to our guests. We provide a clean and safe environment for our guests and our associates. The Home 2 Suites by Hilton/Buffalo- Airport/Galleria Mall is one of the 50 hotel properties owned and managed by the award-winning hotel management company, Buffalo Lodging Associates.

A Room Attendant will be responsible for maintaining the cleanliness of our guest rooms and suites.

Role:

• Clean rooms/suites as assigned by supervisor ensuring quality of cleanliness and customer service. This includes cleaning floors, vacuuming, changing linens, making beds, cleaning bathrooms.
• Reporting discrepancies and maintenance problems to supervisor.
• Providing excellent customer service by responding promptly to guest requests.
• Working typical shifts that include weekends and holidays when required.

About Buffalo Lodging Associates:

Buffalo Lodging Associates, a hotel management company based out of Canton, MA has put an emphasis on true hospitality since being founded in 1996. While building an extensive portfolio of 50 hotels, we’ve partnered with the most respected hotel brands in the business including Marriott International, Hilton Worldwide, InterContinental Hotels Group, and Choice Hotel International hotels. Buffalo Lodging Associates is a community of welcoming, committed, and passionate associates driven to provide a best-in-class hospitality experience and operational excellence.

What You Bring:

Previous experience in a hotel setting or open to training. Excellent customer service skills. Able to work alone or as part of a team. Ability to work on feet for extended periods. Can navigate a cart weighing up to 100 lbs., and lift, carry up to 25 lbs. And most importantly an engaging personality.

Pay range: $16.50-$17.50

What We Offer You:

At Buffalo Lodging, we are committed to keeping our most important assets – our associates– healthy, happy and productive. To achieve this, we offer a variety of benefits including the following:

• Paid Weekly (Every Friday!)
• Competitive 401 (k) Retirement Savings Plan with Generous Employer Match
• Paid Vacation and Sick Time
• Paid Holidays
• Tuition Reimbursement
• Flexible Spending Account
• Company Paid Life Insurance
• Company Paid Short-Term Disability Insurance
• Long-Term Disability Insurance
• Employee Assistance Program
• Hotel Discounts – for You, Your Friends and Family
• Monthly Employee Appreciation Activities & Events
• Learning and Development Opportunities
• Employee Referral Program

Buffalo Lodging Associates provides equal employment opportunities to all associates and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Travel Required

No .

Behaviors

Preferred

Detail Oriented

Capable of carrying out a given task with all details necessary to get the task done well

Enthusiastic

Shows intense and eager enjoyment and interest

Team Player

Works well as a member of a group

Motivations

Preferred

Goal Completion

Inspired to perform well by the completion of tasks

Flexibility

Inspired to perform well when granted the ability to set your own schedule and goals

Education

Required

High School or better.

Experience

Preferred

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.