Room Attendant

Spire Hospitality LLC; Birmingham, Northern (AL, KY); Hybrid; USD 17,000 - 21,000; Full time

Benefits offered by this job

Early pay / Earned wage access

Medical insurance

Dental insurance

Vision insurance

Hotel discounts

401K matching

Paid time off

Wellness programs

Job summary

The Redmont Birmingham, managed by Spire Hospitality LLC, seeks a full-time Housekeeping Attendant to deliver outstanding guest services and maintain a home-away-from-home atmosphere. You will be responsible for cleaning guestrooms, replenishing supplies, and ensuring guest satisfaction in a historic downtown hotel.

Qualifications include a high school diploma or equivalent, with hospitality experience preferred.

Qualifications

• High school diploma or equivalent required.
• Hospitality/housekeeping experience preferred.

Responsibilities

• Provide exceptional guest service by addressing requests with engagement and care.
• Promptly return lost items to guests.
• Prepare carts with supplies for efficient room cleaning.
• Maintain cleanliness by cleaning bathrooms, dusting, and refreshing linens.
• Report supply levels and equipment issues to ensure smooth operations.

Education

High school diploma or equivalent

Job description

Description

As Birmingham's longest-running hotel since its opening in 1925, The Redmont effortlessly combines 1920s charm with contemporary luxury. Nestled in the heart of downtown, it provides easy access to the city's theater district and the Birmingham Civil Rights Institute, both just five blocks away. Guests can enjoy a state-of-the-art fitness center, complimentary WiFi, and stunning rooftop views while savoring a signature cocktail.

SPIRE Hospitality is a management company specializing in creating memorable guest experiences and delivering best-in-class service at our hotels and resorts across the country. We ensure you have the support, tools and opportunities you need to get the job done, grow as an individual, and excel in your hospitality career.

We offer a comprehensive full-time benefits package consisting of EARLY PAY OR EARNED WAGE ACCESS get paid before payday, medical, dental, vision, pet discount program, identity theft protection, pre-paid legal support, flexible spending accounts, matched 401K, life, critical accident or illness, short- & long-term disability, paid time off, wellness programs, wonderful hotel discounts and much more.

In this role, you will excel in delivering outstanding Guest Services as a vital member of our Housekeeping TEAM. You will be responsible for achieving and maintaining guest satisfaction by creating a home-away-from-home atmosphere. From the moment guests enter their room, the attendant ensures they experience a sense of relief and comfort.

Essential Job Functions:

• Provide exceptional service to our guests by promptly addressing their requests with genuine engagement and thoughtfulness, ensuring their complete satisfaction
• Ensure guest satisfaction includes the prompt return of lost or items accidentally left behind in our hotels
• Prepare carts with all necessary supplies to ensure seamless and efficient cleaning of assigned guest rooms throughout the day
• Demonstrate a commitment to cleanliness by dusting surfaces, disposing of trash, cleaning bathrooms, and refreshing bed linens and towels in guestrooms, ensuring every detail shines with perfection
• Report supply levels and any equipment issues promptly to ensure seamless operations and guest satisfaction

Physical Demands:

• Lift, carry loads weighing up to 50 lbs
• Push and pull wheeled carts weighing up to 50 - 100lbs
• Extend arms overhead, scrub, bend, and stoop for extended periods and work in confined spaces
• Meet deadlines, including thoroughly cleaning a minimum of 13 rooms per day

Qualifications:

Education:

• High school diploma or its equivalent

Experience:

Spire Hospitality, LLC is an Equal Opportunity Employer, including disability and veterans

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.