Room Attendant

Spire Hospitality; Birmingham (AL); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Medical and dental insurance

401K matching

Hotel discounts

Job summary

A hospitality management company in Birmingham, AL is seeking a Housekeeping Room Attendant. You'll provide exceptional service to guests, ensuring rooms are clean and inviting. Responsibilities include maintaining cleanliness, addressing guest requests, and reporting supply needs. A high school diploma is required; previous experience is preferred. Enjoy a full-time benefits package that includes medical, dental, and hotel discounts.

Qualifications

• Previous experience as a Housekeeping Room Attendant preferred.
• Ability to lift and carry loads up to 50 lbs.
• Capable of maintaining cleanliness and attention to detail.

Responsibilities

• Provide exceptional service to guests, addressing requests promptly.
• Maintain cleanliness of assigned guest rooms throughout the day.
• Report supply levels and equipment issues to ensure seamless operations.

Skills

Exceptional customer service

Attention to detail

Time management

Education

High school diploma or its equivalent

Job description

Overview

As Birmingham's longest-running hotel since its opening in 1925, The Redmont effortlessly combines 1920s charm with contemporary luxury. Nestled in the heart of downtown, it provides easy access to the city's theater district and the Birmingham Civil Rights Institute, both just five blocks away. Guests can enjoy a state-of-the-art fitness center, complimentary WiFi, and rooftop views while savoring a signature cocktail.

SPIRE Hospitality is a management company specializing in creating memorable guest experiences and delivering best-in-class service at our hotels and resorts across the country. We ensure you have the support, tools and opportunities you need to get the job done, grow as an individual, and excel in your hospitality career.

We offer a comprehensive full-time benefits package including early pay or earned wage access, medical, dental, vision, pet discount program, identity theft protection, pre-paid legal support, flexible spending accounts, matched 401K, life, disability, paid time off, wellness programs, hotel discounts and more.

Responsibilities

• Provide exceptional service to our guests by promptly addressing their requests with genuine engagement and thoughtfulness, ensuring their complete satisfaction
• Ensure guest satisfaction includes the prompt return of items left behind in the hotels
• Prepare carts with all necessary supplies to ensure seamless and efficient cleaning of assigned guest rooms throughout the day
• Maintain cleanliness by dusting surfaces, disposing of trash, cleaning bathrooms, refreshing bed linens and towels in guestrooms, ensuring attention to detail
• Report supply levels and any equipment issues promptly to ensure seamless operations and guest satisfaction

Physical Demands

• Lift, carry loads weighing up to 50 lbs
• Push and pull wheeled carts weighing up to 50–100 lbs
• Extend arms overhead, scrub, bend, and stoop for extended periods and work in confined spaces
• Meet deadlines, including cleaning a minimum of 13 rooms per day

Qualifications

Education:

• High school diploma or its equivalent

Experience:

• Previous Housekeeping Room Attendant experience preferred

Spire Hospitality, LLC is an Equal Opportunity Employer, including disability and veterans. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.