Room Attendant

Spirehotels; Birmingham (AL); On-site; USD 28,000 - 35,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401K matching

Paid time off

Wellness programs

Hotel discounts

Job summary

Spirehotels is looking for a dedicated Housekeeping team member at The Kelly Birmingham in Alabama. You'll play a crucial role in delivering outstanding guest experiences by ensuring the highest standards of cleanliness and service in our hotel.

In addition to a focus on guest satisfaction, you will be responsible for preparing cleaning supplies and maintaining cleanliness in guest rooms. The position offers a comprehensive benefits package and opportunities for career growth.

Qualifications

• Exceptional guest service skills required.
• Ability to maintain cleanliness and attention to detail.
• Physical capability to lift and carry loads up to 50 lbs.

Responsibilities

• Provide exceptional service to guests promptly.
• Prepare and maintain supplies for cleaning guest rooms.
• Ensure cleanliness and thoroughness in room maintenance.

Skills

Guest service

Attention to detail

Cleaning

Education

High school diploma or its equivalent

Job description

The Kelly Birmingham
Birmingham, AL 35203, USA

Description

Overlooking downtown Birmingham, The Kelly Birmingham, Tapestry Collection by Hilton is within walking distance of several restaurants, bars, and attractions. Alabama Theatre, Regions Field, Birmingham Museum of Art, and Birmingham Jefferson Convention Complex are less than two miles away. We're also 15 minutes from the airport.

SPIRE Hospitality is a management company specializing in creating memorable guest experiences and delivering best-in-class service at our hotels and resorts across the country. We ensure you have the support, tools and opportunities you need to get the job done, grow as an individual, and excel in your hospitality career.

We offer a comprehensive full-time benefits package consisting of EARLY PAY OR EARNED WAGE ACCESS get paid before payday, medical, dental, vision, pet discount program, identity theft protection, pre-paid legal support, flexible spending accounts, matched 401K, life, critical accident or illness, short- & long-term disability, paid time off, wellness programs, wonderful hotel discounts and much more.

In this role, you will excel in delivering outstanding Guest Services as a vital member of our Housekeeping TEAM. You will be responsible for achieving and maintaining guest satisfaction by creating a home-away-from-home atmosphere. From the moment guests enter their room, the attendant ensures they experience a sense of relief and comfort.

Essential Job Functions:

• Provide exceptional service to our guests by promptly addressing their requests with genuine engagement and thoughtfulness, ensuring their complete satisfaction
• Ensure guest satisfaction includes the prompt return of lost or items accidentally left behind in our hotels
• Prepare carts with all necessary supplies to ensure seamless and efficient cleaning of assigned guest rooms throughout the day
• Demonstrate a commitment to cleanliness by dusting surfaces, disposing of trash, cleaning bathrooms, and refreshing bed linens and towels in guestrooms, ensuring every detail shines with perfection
• Report supply levels and any equipment issues promptly to ensure seamless operations and guest satisfaction

Physical Demands:

• Lift, carry loads weighing up to 50 lbs
• Push and pull wheeled carts weighing up to 50 - 100lbs
• Extend arms overhead, scrub, bend, and stoop for extended periods and work in confined spaces
• Meet deadlines, including thoroughly cleaning a minimum of 13 rooms per day

Education:

• High school diploma or its equivalent

Experience:

Spire Hospitality, LLC is an Equal Opportunity Employer, including disability and veterans

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.