Rooftop Restaurant GM - West Hollywood

Hei Hotels Inc.; West Hollywood (CA); On-site; USD 115,000 - 125,000; Full time

Benefits offered by this job

401(k) Savings Plan

Hotel room discounts

Medical insurance

Dental insurance

Vision insurance

Job summary

HEI Hotels and Resorts seeks a senior operations leader to plan and manage Restaurant, Room Service and other F&B outlets, ensuring guest satisfaction, quality service and compliance with policies while meeting financial goals.

You will lead day-to-day restaurant/bar operations, manage human resources, implement company programs, and forecast budgets to maximize revenue and efficiency across all outlets.

Qualifications

• Minimum two years of post-high school education.
• Two+ years of full employment in a related position.
• Hotel experience preferred.
• Thorough knowledge of restaurant/hotel practices and procedures.
• Leadership, supervision, and communication skills are required.
• Ability to plan, organize, and delegate.
• Strong written and verbal communication skills.

Responsibilities

• Direct the day-to-day operations of the restaurant and room service for breakfast, lunch and dinner periods; oversee bar operations.
• Manage HR across outlets: hire, train, develop, coach, and conduct performance reviews.
• Ensure compliance with SOPs, safety regulations, and local laws while achieving financial goals.
• Forecast and monitor budgets and costs to maximize revenue and control expenses.
• Respond to guest trends, issues, and feedback to enhance the guest experience and future sales.
• Develop promotions and displays to capture more in-house guests and local market share.
• Monitor maintenance and sanitation of outlets; protect assets and ensure quality service.
• Maintain attendance and be available to work regularly.
• Perform other job-related duties as assigned.

Skills

Leadership skills

Budget forecasting

Communication skills

Time management

Customer service

Education

Post-high school education

Job description

HEI Hotels and Resorts seeks a senior operations leader to plan and manage Restaurant, Room Service and other F&B outlets, ensuring guest satisfaction, quality service and compliance with policies while meeting financial goals.

You will lead day-to-day restaurant/bar operations, manage human resources, implement company programs, and forecast budgets to maximize revenue and efficiency across all outlets.