Rooftop Restaurant General Manager

HEI Hotels; United States; À distance; USD 115 000 - 125 000; Plein temps

Avantages offerts par ce poste

Medical and Dental insurance

Vision insurance

Vacation, Sick and Holiday programs

Pet insurance

401(k) with company match

Hotel room discounts

DailyPay access to earnings

Résumé du poste

The Sun Rose West Hollywood, a HEI Hotels property, is seeking an experienced head of Food & Beverage to direct restaurant and room service operations across breakfast, lunch and dinner. The role includes bar oversight, staff management, budgeting and program implementation to ensure exceptional guest experiences.

Qualified candidates will have post-high school education and hotel industry experience, strong leadership and communication skills, and a proven ability to drive service quality and

Qualifications

• Minimum two years of post-high school education.
• Two+ years of full employment in a related position.
• Hotel experience preferred.
• Requires knowledge of restaurant/hotel practices and procedures, and ability to decide actions based on policies.

Responsabilités

• Direct day-to-day operations of the restaurant and room service for breakfast, lunch and dinner.
• Direct day-to-day operations of the bar operations.
• Manage the Human Resources in the outlets: interview, hire, schedule, train, develop, coach, conduct reviews, and discipline as needed.
• Forecast, monitor and report on budgets (labor, food, beverage, supplies, equipment) to maximize revenue and control costs.
• Respond to customer trends, needs, issues, and feedback to ensure quality experience.
• Create and implement promotions, displays, buffet presentations and ideas to attract more guests.
• Monitor maintenance and sanitation of outlet areas and equipment.
• Comply with attendance rules and be available regularly.
• Perform other job-related duties as assigned.

Connaissances

Supervision

Management

Communication

Hotel experience

Formation

Post-high school education

Description du poste

About Us

Located on the iconic Sunset Strip, The Sun Rose West Hollywood is a newly rebranded, independent, award-winning hotel and a proud member of Preferred Hotels & Resorts. The property features 149 guest rooms and suites, a signature rooftop poolside restaurant, a full-service spa, and an intimate live music venue. Set on the former House of Blues site, The Sun Rose is writing its next great chapter with a guest experience rooted in design, cultural expression, and a strong sense of place. Delivering an experience that’s magnetic, quietly bold, and unmistakably West Hollywood.

Compensation Salary Range: $115,000.00 - $125,000.00 Annually Tipped/Service Charge Eligible? No Discretionary Performance Bonus Eligible? No

Plan and manage the Restaurant, Room Service and other food and beverage outlets as appropriate in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals.

Essential Duties and Responsibilities

Direct the day-to-day operations of the restaurant and room service for breakfast, lunch and dinner periods. Direct the day-to-day operations of the bar operations. Manage the Human Resources in the various outlets in order to attract, retain and motivate the associates; interview, hire, schedule, train, develop, empower, coach and counsel, conduct performance and salary reviews, resolve problems, provide open communications and recommend discipline and termination, as appropriate. Implement company programs and manage the operations of the Restaurant, Room Service and any other food and beverage outlet as required to ensure compliance with LSOPs and SOPs, safety regulations and federal, state and local regulations to ensure an optimal level of service, quality and hospitality are provided to the guest(s). Forecast, implement, monitor, control and report on the various outlet budgets and their components (labor costs, food costs, beverage costs, supplies, equipment, etc...) to maximize revenue and minimize expenses while ensuring adequate supplies and staff are on hand to provide top quality customer service. Respond to customer trends, needs, issues, comments, and problems to ensure a quality experience and enhance future sales prospects. Create, recommend, and implement promotions, displays, buffet presentations and ideas to capture more in house guests and a larger share of the local market. Monitor and control the maintenance and sanitation of the various outlet areas and equipment to protect the assets, comply with regulations and ensure quality service. Comply with attendance rules and be available to work on a regular basis. Perform any other job-related duties as assigned.

Qualifications and Skills

Minimum two years of post-high school education. Two+ years of full employment in a related position. Hotel experience preferred. Requires thorough knowledge of the restaurant/hotel practices and procedures in order to perform non-repetitive analytical work. May require knowledge of policies and procedures and the ability to determine course of action based on these guidelines.

• Supervision, management, and communication skills are required.

Requires ability to investigate and analyze current activities or information and make logical conclusions and recommendations. Ability to make decisions which are generally guided by established policy and procedures. Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning. Leadership skills to motivate and develop staff and to ensure accomplishment of goals. Able to set priorities, plan, organize, and delegate. Written communication skills to be concise, well organized, complete, and clear. Ability to work effectively under time constraints and deadlines. Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Benefits

HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Applicants with arrest or Conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance and the California Fair Chance Act.

Recognizing that our success starts and ends with our associates under our pioneering culture of HEI Loves, we invest in and develop the most passionate and talented people in our industry. We show our \"love\" to our associates by providing market-leading compensation packages, generous PTO and flex-time initiatives, outstanding career development and advancement opportunities, and job-appropriate assets and resources. We’re always looking for associates who share our passion for hospitality. With a variety of world-class brands in our portfolio, hotel locations throughout the United States, and an unparalleled suite of tools, technology, and training, we’re able to provide our associates with a truly unique opportunity to grow and build their future.

We proudly partner with DailyPay, a voluntary benefit that allows our associates access to their earnings when they want them.