Rooftop Dining Captain’s Assistant - Guest Experience Pro

Major Food Group; Boston (MA); On-site; USD 19,342,000 - 23,061,000; Full time

Benefits offered by this job

Medical/Dental/Vision Insurance with公司

Progressive Paid Time Off

Tuition Reimbursement

Unlimited Referral Program

TransitChek Discount

Job summary

Major Food Group is hiring a Captain Assistant for Contessa at The Newbury Boston to help deliver exceptional hospitality on a premier rooftop dining destination.

You will assist in anticipating guests’ needs, maintain dining room standards, and support the service team during busy periods, including days, nights, weekends and holidays. This full-time role requires standing for extended periods and comfort with POS and office software.

Qualifications

• Professional, articulate, friendly, and punctual.
• Full-time flexible hours are required (able to work days, nights, weekends, holidays).
• Must be able to stand/walk for 8 hours; bend, push, pull; lift 30 lbs.

Responsibilities

• Assist in anticipating guests’ needs and ensure that service meets/exceeds expectations to ensure a memorable and pleasant dining experience.
• Inspect dining room, table settings, chairs, floors, proper maintenance, cleanliness and safety.
• Check tables throughout service times for Member satisfaction, and assist in resolving guest issues.

Skills

Professionalism

Communication

Punctuality

Tools

POS systems

Word

Excel

Job description

Major Food Group is hiring a Captain Assistant for Contessa at The Newbury Boston to help deliver exceptional hospitality on a premier rooftop dining destination.

You will assist in anticipating guests’ needs, maintain dining room standards, and support the service team during busy periods, including days, nights, weekends and holidays. This full-time role requires standing for extended periods and comfort with POS and office software.