Maitre D

Major Food Group LLC; Boston (MA); On-site; USD 33,000 - 44,000; Full time

Benefits offered by this job

Medical/Dental/Vision Insurance with 0

Progressive Paid Time Off

Tuition Reimbursement

Unlimited Referral Program

Job summary

Major Food Group is hiring a talented and passionate Maitre D to join our Contessa team atop The Newbury Boston in Boston. The role oversees dining room operations, delivers impeccable guest service, greets guests, and guides seating while answering questions about menu items and specials.

Requirements include 3-4 years in hotels/high-volume/fine dining, 2+ years as Maitre D preferred, and full-time with afternoon/evening availability.

Qualifications

• 3-4 years experience in hotels and high-volume or fine dining restaurants.
• At least 2 years experience as Maitre D preferred.
• Full-time with afternoon and evening availability required.
• [AM / PM] availability required.
• Must be able to stand/walk 8 hours; lift 30 lbs.

Responsibilities

• Oversee dining room operation in a restaurant.
• Customer relations and ensuring guests receive impeccable service at all times.
• Greet customers and guide them to their tables.
• Answer customer questions regarding food, drinks, and specials.
• Help flow of traffic in and out of the restaurant.
• Engage guests, act as an ambassador of the restaurant in both personality and knowledge.
• Resolve customer complaints or disputes.
• Manage waitstaff to ensure efficient and excellent service throughout a given seating.

Skills

Customer relations

Guest service

Team leadership

Communication

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Band 5 Newbury Rooftop LLC, Boston, MA, US

Salary Range: $24.00 To $32.00 Hourly

Major Food Group is hiring a talented and passionate Maitre D to join our team at Contessa!

Contessa is the crown jewel of dining atop one of Boston’s most glamorous hotels,The Newbury Boston. Delightfully re-imagined, this rooftop destination is inspired by the old-world resorts of Europe and the lasting estates of Italy where classic grand trattoria cuisine awaits.

RESPONSIBILITIES

• Oversee dining room operation in a restaurant
• Customer relations and ensuring guests receive impeccable service at all times
• Greet customers and guide them to their tables
• Answer customer questions regarding food, drinks, and specials
• Help flow of traffic in and out of the restaurant.
• Engage guests, act as an ambassador of the restaurant in both personality and knowledge.
• Resolve customer complaints or disputes
• Manage waitstaff to ensure efficient and excellent service throughout a given seating

REQUIREMENTS

• 3-4 years of experience in hotels and high volume and fine dining restaurants
• At least 2 years experience as Maitre D preferred
• Full time with afternoon and evening availability required
• [AM / PM] availability required
• Must be able to stand/walk for 8 hours; bend, push, pull; lift 30 lbs

BENEFITS

• Medical/Dental/Vision Insurance with Company subsidy
• Progressive Paid Time Off
• Tuition Reimbursement
• Unlimited Referral Program

Major Food Group considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Major Food Group is an equal opportunity employer.