RoofSHIELD Operations Lead: Drive Teams & Quality

GSM Services; Gastonia (NC); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Paid Holidays

Health Insurance

Dental and Vision Insurance

401(k) Retirement Plan

Profit Sharing Program

Life Insurance

Short-Term Disability Coverage

Company Vehicle

Branded Uniforms

Company-Paid Training & Professional-

Job summary

GSM Services in Gastonia, NC, is seeking a RoofSHIELD Operations Leader to oversee the division’s daily operations, coordinate schedules, and drive production with a focus on safety and quality. You will lead the field teams, align resources, and partner with leadership to meet project goals.

You will mentor team members, promote WOW service, and uphold GSM’s high standards. The role emphasizes client communication and on-time project delivery.

Qualifications

• 10+ years in roofing operations or related field with strong operations knowledge.
• Experience leading teams and coordinating production schedules.
• Focus on safety, quality workmanship, and customer satisfaction.
• Ability to manage multiple priorities and budgets.

Responsibilities

• Lead RoofSHIELD operations and drive production timelines.
• Coordinate daily schedules, resources, materials, and dispatch.
• Develop team members and ensure safety and quality checks.
• Maintain proactive communication with customers and leadership.

Skills

Leadership

Strategic planning

Scheduling

Communication

Problem solving

Safety

Customer service

Teamwork

Tools

Scheduling software

Spreadsheets

Databases

Word processing

Job description

GSM Services in Gastonia, NC, is seeking a RoofSHIELD Operations Leader to oversee the division’s daily operations, coordinate schedules, and drive production with a focus on safety and quality. You will lead the field teams, align resources, and partner with leadership to meet project goals.

You will mentor team members, promote WOW service, and uphold GSM’s high standards. The role emphasizes client communication and on-time project delivery.