Roofing Service Coordinator — Immediate Impact (In-Office)

Jobot; Fountain Valley (CA); On-site; USD 30,000 - 39,000; Full time

Job summary

Jobot is looking for a Service Coordinator to join our growing commercial roofing team in Fountain Valley. You will coordinate work orders, support invoicing and scheduling, and communicate with clients while assisting field leadership with administrative tasks.

This in-office, hourly role offers long-term growth and exposure to operations, service, and client management. The ideal candidate brings 3+ years of administrative or operations support experience, proficient Microsoft Office/Excel

Qualifications

• High school diploma or GED required.
• 3+ years of administrative, service coordination, customer service, or operations support experience.
• Strong Microsoft Office and Excel skills.
• Excellent organizational skills with ability to manage multiple priorities.
• Strong written and verbal communication skills.
• Experience within construction, roofing, service, facilities, or trades industries preferred.
• Bilingual English/Spanish preferred.
• Experience with ERP/CRM systems such as Sage, Paycom, Dataforma, or similar platforms is a plus.

Responsibilities

• Service & Work Order Coordination: Create, schedule, and manage service work orders.
• Generate purchase orders and assist with invoice processing and reconciliation.
• Track work order progress and maintain accurate status updates in client systems and portals.
• Verify warranty eligibility and coordinate related documentation.
• Support billing processes, invoicing, and collections follow-up as needed.
• Assist with preliminary notices and manufacturer warranty administration.
• Ensure completed service documentation is accurate and client-ready.
• Communicate scheduling updates and service timelines with clients.
• Coordinate approvals and project-related communications.
• Respond to customer inquiries via phone and email in a timely and professional manner.
• Prepare and track service proposals and follow up on open opportunities.
• Schedule meetings and coordinate communication between internal and external teams.
• Assist with onboarding and administrative support for new team members.
• Support payroll and timesheet tracking for field personnel.
• Help maintain inventory records for materials, vehicles, and equipment.
• Assist with expense and purchasing administration.
• Coordinate office logistics and supply management.

Skills

Microsoft Office

Excel

Organization

Communication

ERP/CRM systems

Education

High school diploma or GED

Tools

Sage

Paycom

Dataforma

Job description

Jobot is looking for a Service Coordinator to join our growing commercial roofing team in Fountain Valley. You will coordinate work orders, support invoicing and scheduling, and communicate with clients while assisting field leadership with administrative tasks.

This in-office, hourly role offers long-term growth and exposure to operations, service, and client management. The ideal candidate brings 3+ years of administrative or operations support experience, proficient Microsoft Office/Excel