Roofing QA Technician - Patch, Inspect & Report

Guardian Protection Products; Cherry Hill Township (NJ); On-site; USD 28,000 - 45,000; Full time

Benefits offered by this job

401K with company match

Company Pension Plan

Health Insurance

Paid time-off

Mileage reimbursement

Continuing education

Job summary

Tremco Incorporated seeks a QA Technical Service Rep to oversee roofing system QA in the assigned region. The role involves patching and repairs, material estimations, and coordinating with field teams for timely service delivery.

Responsibilities include documentation, clear communication with customers and staff, and adherence to quality control standards. Travel, physical work, and safety compliance are required.

Qualifications

• High school diploma or GED.
• Prior roofing experience including patch and repair skills.
• Knowledge and ability to use basic tools associated with commercial roofing.
• Knowledge and experience monitoring and maintaining Quality Control.
• Functional computer skills.
• Safety training and OSHA knowledge with a commitment to safety at all times.
• Understanding and ability to manage expenses.
• Planning and organizational skills.
• Able to juggle multiple priorities and demonstrate good task management.
• Work independently, as well as in a team environment, to solve problems and delegate assignments.
• Excellent customer service skills and ability to build relationships.
• Ability to climb up and down interior/exterior ladders to access roofs (minimum of 20 ft) and carry basic hand tools, equipment and/or material up to approx. 100 lbs. over long distances.
• Capable of walking along roof top edges (no fear of heights, good balance, etc.)
• Ability to handle prolonged exposure to outside weather conditions (heat, cold, etc.)
• Ability to travel out of town including overnight travel
• Must have transportation and a valid driver's license
• Ability to work weekends and/or holidays if needed
• Ability to pass pre-employment drug test
• Ability to read, write and speak English

Responsibilities

• Lead Technician performing roof patch and repair as necessary and determined by the Quality Assurance Group on Tremco Incorporated roof systems (BUR, Modified Bitumen, Single Ply, Fluid Applied, etc.).
• Estimate material and labor quantities for roof patch and repair.
• Work with local WTI Field Representatives and/or Supervisors as required or necessary.
• Provide accurate and timely documentation to ensure that all work was completed properly and that the customer is fully satisfied.
• Conduct and foster professional and timely communication (via email, voicemail, in person) with the customers, sales reps, field staff, and internal company personnel on all work-related matters.
• Demonstrate working knowledge of all services provided.
• Perform any other duty and/or project as required or assigned by the QA Assurance Group.

Skills

Customer service

Time management

Communication

Teamwork

Safety awareness

Education

High school diploma or GED

Tools

Basic roofing tools

Job description

Tremco Incorporated seeks a QA Technical Service Rep to oversee roofing system QA in the assigned region. The role involves patching and repairs, material estimations, and coordinating with field teams for timely service delivery.

Responsibilities include documentation, clear communication with customers and staff, and adherence to quality control standards. Travel, physical work, and safety compliance are required.