Roof QA Technician — Field Patch & Quality Assurance

Tremco CPG Inc.

Philadelphia (Philadelphia County)

On-site

USD 28,000 - 45,000

Full time

14 days+

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Benefits offered by this job

401K with company match

Company Pension Plan

Health Insurance

Paid time-off

Mileage reimbursement

Continuing education

Job summary

Tremco CPG Inc. is seeking a QA Technical Service Rep to ensure quality assurance of Tremco’s roofing systems in the Philadelphia region. You will lead patch and repair work, estimate material and labor, and document outcomes to confirm customer satisfaction.

The role requires safety awareness, ability to travel, and strong communication with customers, sales staff, and field teams. A high school diploma or GED and roofing experience are essential, with OSHA knowledge and basic computer skills

Qualifications

High school diploma or GED required.
Prior roofing experience including patch and repair skills.
Knowledge and ability to use basic tools associated with commercial roofing.
Knowledge and experience monitoring and maintaining Quality Control.
Functional computer skills.
Safety training and OSHA knowledge with a commitment to safety at all times.
Understanding and ability to manage expenses.
Planning and organizational skills; able to juggle priorities.
Work independently and in a team; solve problems and delegate.
Excellent customer service and ability to build relationships.
Ability to climb ladders and carry tools up to 100 lbs.
Valid driver’s license and transportation.
Ability to travel and pass pre-employment drug test.
Ability to read, write and speak English.

Responsibilities

Lead Technician performing roof patch and repair as necessary and determined by the Quality Assurance Group on Tremco Incorporated roof systems (BUR, Modified Bitumen, Single Ply, Fluid Applied, etc.).
Estimate material and labor quantities for roof patch and repair.
Work with local WTI Field Representatives and/or Supervisors as required or necessary.
Provide accurate and timely documentation to ensure that all work was completed properly and that the customer is fully satisfied.
Conduct and foster professional and timely communication with customers, sales reps, field staff, and internal personnel on all work-related matters.
Demonstrate working knowledge of all services provided.
Perform any other duty and/or project as required or assigned by the QA Assurance Group.