Quality Assurance Roofing Technician

Tremco CPG Inc.; Cherry Hill Township (NJ); On-site; USD 28,000 - 45,000; Full time

Benefits offered by this job

401K with company match

Company Pension Plan

Health Insurance

Paid time-off

Mileage reimbursement

Continuing education

Job summary

Tremco CPG Inc. seeks a QA Technical Service Rep in New Jersey to supervise timely quality assurance services for Tremco’s installed roofing systems across the region.

You will lead patch and repair tasks, estimate materials and labor, and coordinate with field reps, customers, and internal teams. This role requires travel, safety training, and strong communication.

Qualifications

• High school diploma or GED required.
• Roofing patch/repair experience preferred.
• Ability to travel and lift up to 100 lbs.
• English reading/writing and good communication skills.

Responsibilities

• Lead roof patch and repair tasks as directed by the QA Group.
• Estimate material and labor quantities for patches.
• Coordinate with local WTI Field Representatives and Supervisors as needed.
• Provide accurate documentation ensuring work is completed and customers are satisfied.
• Communicate with customers, sales reps, field staff and internal personnel on work matters.
• Demonstrate working knowledge of services provided.
• Perform other duties as assigned by the QA Assurance Group.

Skills

Roofing experience

Customer service

Safety training

Planning and organization

Independent work

Team collaboration

Education

High school diploma or GED

Tools

Basic roofing tools

Job description

Job Description

The QA Technical Service Rep is responsible for the timely delivery of services as they relate to the quality assurance of Tremco’s installed roofing systems within their respective region.

Salary

$20-33/hour (not including prevailing wage)

Benefits

• 401K with company match
• Company Pension Plan
• Health Insurance
• Paid time-off
• Mileage reimbursement
• Continuing education

Duties/Responsibilities, Core Knowledge

• Lead Technician performing roof patch and repair as necessary and determined by the Quality Assurance Group on Tremco Incorporated roof systems (BUR, Modified Bitumen, Single Ply, Fluid Applied, etc.).
• Estimate material and labor quantities for roof patch and repair.
• Work with local WTI Field Representatives and/or Supervisors as required or necessary.
• Provide accurate and timely documentation to ensure that all work was completed properly and that the customer is fully satisfied.
• Conduct and foster professional and timely communication (via email, voicemail, in person) with the customers, sales reps, field staff, and internal company personnel on all work-related matters.
• Demonstrate working knowledge of all services provided.
• Perform any other duty and/or project as required or assigned by the QA Assurance Group.

Skills, Qualifications, Experience, Special Physical Requirements

• High school diploma or GED
• Prior roofing experience including patch and repair skills
• Knowledge and ability to use basic tools associated with commercial roofing
• Knowledge and experience monitoring and maintaining Quality Control
• Functional computer skills
• Safety training and OSHA knowledge with a commitment to safety at all times
• Understanding and ability to manage expenses
• Planning and organizational skills. Able to juggle multiple priorities and demonstrate good task management
• Work independently, as well as in a team environment, to solve problems and delegate assignments
• Excellent customer service skills and ability to build relationships
• Ability to climb up and down interior/exterior ladders to access roofs (minimum of 20 ft) and carry basic hand tools, equipment and/or material up to approx. 100 lbs. over long distances
• Capable of walking along roof top edges (no fear of heights, good balance, etc.)
• Ability to handle prolonged exposure to outside weather conditions (heat, cold, etc.)
• Ability to travel out of town including overnight travel
• Must have transportation and a valid driver’s license
• Ability to work weekends and/or holidays if needed
• Ability to pass pre-employment drug test
• Ability to read, write and speak English

The hourly rate for applicants in this position generally ranges between $20 and $33. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.

Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.