QA Roofing Technician - Patch & Repair Specialist

RPM SPG; Cherry Hill Township (NJ); On-site; USD 28,000 - 45,000; Full time

Benefits offered by this job

401K with company match

Company Pension Plan

Health Insurance

Paid time-off

Mileage reimbursement

Continuing education

Job summary

Tremco Incorporated is seeking a QA Technical Service Rep in New Jersey to ensure quality and timely delivery of roofing services. You will lead patch and repair efforts on Tremco roof systems, estimate material and labor, and work with field staff to documentation and customer satisfaction.

The role requires roofing experience, basic tools proficiency, strong safety awareness, and the ability to travel. Excellent communication and problem-solving skills are essential.

Qualifications

• High school diploma or GED required.
• Prior roofing experience including patch and repair skills.
• Knowledge and ability to use basic tools associated with commercial roofing.
• Knowledge and experience monitoring and maintaining Quality Control.
• Functional computer skills.
• Safety training and OSHA knowledge with a commitment to safety at all times.
• Understanding and ability to manage expenses.
• Planning and organizational skills.
• Able to juggle multiple priorities and demonstrate good task management.
• Work independently, as well as in a team environment, to solve problems and delegate assignments.
• Excellent customer service skills and ability to build relationships.
• Ability to climb up and down interior/exterior ladders to access roofs (minimum of 20 ft) and carry basic hand tools, equipment and/or material up to approx. 100 lbs. over long distances.
• Capable of walking along roof top edges (no fear of heights, good balance, etc.)
• Ability to travel out of town including overnight travel.
• Must have transportation and a valid driver's license.
• Ability to work weekends and/or holidays if needed.
• Ability to pass pre-employment drug test.
• Ability to read, write and speak English

Responsibilities

• Lead Technician performing roof patch and repair as necessary and determined by the Quality Assurance Group on Tremco Incorporated roof systems (BUR, Modified Bitumen, Single Ply, Fluid Applied, etc.).
• Estimate material and labor quantities for roof patch and repair.
• Work with local WTI Field Representatives and/or Supervisors as required or necessary.
• Provide accurate and timely documentation to ensure that all work was completed properly and that the customer is fully satisfied.
• Conduct and foster professional and timely communication with customers, sales reps, field staff, and internal company personnel on all work-related matters.
• Demonstrate working knowledge of all services provided.
• Perform any other duty and/or project as required or assigned by the QA Assurance Group.

Skills

Roof patching

Patch and repair skills

Quality Control

Safety training/OSHA

Basic tools usage

Planning & organization

Customer service

Communication with customers/sales

Travel readiness

Driver's license/transportation

Problem solving

Reading/writing English

Teamwork

Independent work

Education

High school diploma or GED

Job description

Tremco Incorporated is seeking a QA Technical Service Rep in New Jersey to ensure quality and timely delivery of roofing services. You will lead patch and repair efforts on Tremco roof systems, estimate material and labor, and work with field staff to documentation and customer satisfaction.

The role requires roofing experience, basic tools proficiency, strong safety awareness, and the ability to travel. Excellent communication and problem-solving skills are essential.