Roofing Appointment Setter — Uncapped Commission & Fast Growth

LB Capital

Ponte Vedra Beach (FL)

On-site

USD 45,000 - 90,000

Full time

14 days+
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Benefits offered by this job

Base pay plus uncapped commissions
Health, Dental, Vision, 401(k)
PTO after 90 days

Job summary

Home Navigators is seeking a high-energy Customer Service Representative to dominate the phones, convert leads, and grow with a performance‑driven team. You will make outbound calls to warm and hot leads, respond to inbound inquiries within minutes, book roofing appointments, and keep the ServiceTitan CRM up to date while following up relentlessly on unbooked or aged leads.

This role offers base pay plus uncapped commissions, full benefits, PTO after 90 days, and a fast-tracked growth path.

Qualifications

  • Make high-volume outbound calls to warm and hot leads.
  • Respond to inbound leads within minutes.
  • Book roofing appointments for Sales Reps quickly and accurately.
  • Keep CRM (ServiceTitan) records clean and up to date.
  • Follow up relentlessly on unbooked or aged leads.
  • Work closely with outside sales and installation teams.
  • Hit and exceed key KPIs: 85%+ booking success rate, 250+ calls, 25%+ tenant aggregator conversion, and 200+ booked estimates per month.

Responsibilities

  • Make high-volume outbound calls to warm and hot leads.
  • Respond to inbound leads within minutes.
  • Book roofing appointments for Sales Reps quickly and accurately.
  • Keep CRM (ServiceTitan) records clean and up to date.
  • Follow up relentlessly on unbooked or aged leads.
  • Work closely with outside sales and installation teams.
  • Hit and exceed KPIs: 85%+ booking rate, 250+ calls, 25%+ conversion, 200+ booked estimates per month.

Skills

Phone communication
Lead follow-up
Sales mindset
KPIs/metrics
Organization

Tools

ServiceTitan CRM

Job description

Home Navigators is seeking a high-energy Customer Service Representative to dominate the phones, convert leads, and grow with a performance‑driven team. You will make outbound calls to warm and hot leads, respond to inbound inquiries within minutes, book roofing appointments, and keep the ServiceTitan CRM up to date while following up relentlessly on unbooked or aged leads.

This role offers base pay plus uncapped commissions, full benefits, PTO after 90 days, and a fast-tracked growth path.

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