Romanian Speaking Microsoft Customer Experts - Work In Athens, Greece

Mercier Consultancy Group; United States; Remote; USD 31,000 - 44,000; Full time

Benefits offered by this job

Health insurance

Fully paid relocation to Greece

13th & 14th salaries

Monthly performance bonus

Fully paid training

Job summary

Mercier Consultancy Group seeks Romanian-speaking Microsoft Customer Experts to join our team in Greece. The role focuses on high-level technical support and issue resolution for Romanian-speaking customers, with English for global IT coordination. A valid EU passport is mandatory.

We offer competitive pay, two extra salaries per year, a monthly performance bonus, and fully paid relocation to Greece for this position. Training on Microsoft products and comprehensive health coverage are included.

Qualifications

• Native or fluent Romanian (spoken and written).
• Professional proficiency in English for global IT team communication.
• Valid EU passport (mandatory).
• Strong passion for technology and desire to build a career in fast-paced IT sector.
• Excellent analytical and problem-solving skills.

Responsibilities

• Provide high-level technical support and consultation to Microsoft product users in Romanian.
• Troubleshoot software and cloud-based IT issues to ensure a premium user experience.
• Collaborate with international teams to resolve complex technical escalations.
• Maintain comprehensive records of customer interactions and solutions in the database.
• Stay updated with latest Microsoft releases to provide expert guidance.
• Drive customer satisfaction with timely, professional solutions.
• Contribute to continuous improvement of support workflows in IT service.

Skills

Romanian fluent

English proficiency

Analytical skills

Customer service experience

Job description

Romanian Speaking Microsoft Customer Experts

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with world-leading organizations across Europe. We specialize in sourcing professionals for high-impact roles, ensuring seamless career transitions and fostering growth within the dynamic Information Technology industry.

Job Overview

We are currently searching for driven professionals to join our team in Athens for the Romanian Speaking Microsoft Customer Experts position in Greece. This is an exceptional opportunity to build a career in the IT sector while enjoying a vibrant lifestyle, representing one of the world’s most innovative technology brands, and benefiting from our comprehensive support packages for all Romanian-speaking jobs in Greece.

Key Responsibilities

• Provide high-level technical support and consultation to Microsoft product users in the Romanian language.
• Troubleshoot software and cloud-based IT issues to ensure a premium user experience.
• Collaborate with international teams to resolve complex technical escalations within the IT environment.
• Maintain comprehensive records of customer interactions and technical solutions in the company database.
• Stay updated with the latest Microsoft software releases to provide expert guidance and accurate technical assistance.
• Drive customer satisfaction by delivering professional, timely, and efficient solutions tailored to individual user needs.
• Contribute to the continuous improvement of support workflows within the IT service department.
• Native or fluent Romanian (spoken and written).
• Professional proficiency in English to communicate within our global IT team.
• Valid EU passport (mandatory).
• Strong passion for technology and a desire to build a career in the fast-paced IT sector.
• Excellent analytical and problem-solving skills, with a focus on delivering technical excellence.
• Previous experience in customer service or technical support is considered a strong asset for these jobs in Greece.

What We Offer

• Competitive Monthly Salary.
• 2 Extra Salaries Per Year (13th and 14th salary).
• Monthly Performance Bonus.
• Fully Paid Training on Microsoft products and IT support systems.
• Health Insurance and medical coverage.
• Fully Paid Relocation Package (flight, transfer, hotel) for those moving to the Romanian Speaking Microsoft Customer Experts position in Greece.
• And Much More…

Life in Greece

Living in Greece offers an unparalleled experience, blending ancient history with a modern, cosmopolitan lifestyle. As a hub for international professionals, Greece provides an ideal climate, stunning coastal landscapes, and a culture that celebrates work-life balance. Whether you are exploring historical sites or enjoying the Mediterranean sun, life in Greece is designed for those seeking both professional ambition and personal enrichment.

Our relocation support ensures that you can move to Greece with complete peace of mind. Experience the world-renowned local cuisine, the warm hospitality of the locals, and the high quality of life that makes Greece a top destination for those seeking the best Romanian-speaking jobs in Europe. We are committed to making your transition to life in Greece as seamless as possible.