Greek Speaking Solutions Consultant - Work In Sofia, Bulgaria

Mercier Consultancy Group; United States; A distancia; USD 31.000 - 44.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Fully Paid Relocation Package (flight,

Fully Paid Training

Health Insurance

Monthly Performance Bonus

Career development

Descripción de la vacante

Mercier Consultancy Group is seeking a Greek-speaking Solutions Consultant to join our team in Bulgaria. You will act as the main liaison for Greek-speaking clients, delivering premium support while collaborating with international colleagues to ensure seamless service delivery.

Ideal candidates bring native or fluent Greek, strong English communication, and proven experience in customer support or consultative roles.

Formación

• Native or fluent Greek (spoken and written) is essential.
• Proficiency in English for multinational communication.
• Proven experience in Customer Support Services or client-facing consultative roles.

Responsabilidades

• Be the primary point of contact for Greek-speaking clients, delivering premium support solutions.
• Resolve complex inquiries via phone, email, and chat with high client satisfaction.
• Understand products and services to provide accurate, value-driven assistance.

Conocimientos

Greek fluency

English proficiency

Customer support

Client-facing experience

Descripción del empleo

Greek Speaking Solutions Consultant

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm specializing in connecting top-tier talent with world-class organizations across the European BPO landscape. We pride ourselves on facilitating career-defining opportunities that empower professionals to thrive in new environments while helping our clients excel in the highly competitive Customer Support Services industry.

Job Overview

We are seeking a talented professional for the Greek Speaking Solutions Consultant position in Bulgaria, designed for those who excel at providing premium service excellence. This role is a perfect match for individuals looking for high-quality Greek-speaking jobs that offer career progression, competitive financial rewards, and the opportunity to live in one of the most vibrant hubs for international business in Southeast Europe.

Key Responsibilities

• Act as the primary point of contact for Greek-speaking clients, delivering industry-leading support solutions.
• Resolve complex customer inquiries via phone, email, and chat, ensuring high levels of client satisfaction.
• Maintain a deep understanding of our products and services within the Customer Support Services sector to provide accurate, value-driven assistance.
• Document all interactions meticulously within our CRM systems to ensure clear and actionable data for our operations team.
• Collaborate with international colleagues to streamline communication processes for our Greek-speaking customer base.
• Proactively identify opportunities to improve the customer experience and contribute to organizational efficiency.
• Meet and exceed individual and team performance metrics, including quality assurance and resolution time targets.
• Native or fluent Greek (spoken and written) is absolutely essential for this role.
• Proficiency in English to communicate effectively within our multinational environment.
• Proven experience in Customer Support Services or a client-facing consultative role.
• A valid EU passport or the legal right to work within the European Union.
• Strong problem-solving skills and the ability to maintain composure in a fast-paced environment.
• A genuine passion for delivering exceptional service as a Solutions Consultant.

What We Offer

• Competitive Monthly Salary
• Fully Paid Training to ensure you succeed in your new role.
• Comprehensive Health Insurance and wellness benefits.
• Fully Paid Relocation Package (including flight, initial hotel accommodation, and transfer) for the best international candidates applying for jobs in Bulgaria.
• Attractive Monthly Performance Bonus based on your commitment to excellence.
• Career development and advancement opportunities within a global company.
• And Much More…

Life in Bulgaria

Sofia, Bulgaria, offers a unique blend of historical richness and modern urban energy, making it an ideal destination for professionals pursuing jobs in Bulgaria. With its stunning mountain backdrop, vibrant nightlife, and favorable climate, Bulgaria provides a high quality of life at a cost-effective price point compared to Western Europe.

Relocating to Bulgaria through our program ensures a seamless transition. You will experience a welcoming local culture, exceptional culinary delights, and a thriving expat community that makes Bulgaria a fantastic place to build your future. Join us in this Greek Speaking Solutions Consultant position in Bulgaria and discover why so many professionals are choosing the Bulgarian path for their career growth.