ROI Records Specialist: HIPAA-Savvy Data & Customer Care

MRO Corporation; Mason City (IA); On-site; USD 13,000 - 22,000; Full time

Job summary

MRO Corporation seeks an ROI Specialist to support client sites with Release of Information requests. Responsibilities include reviewing requester information, selecting records per HIPAA, and coordinating with various data sources.

You will answer ROI inquiries, log requests in ROI On‑Line, scan records, and assist physician offices as needed. Cash handling at sites may be required; strong attention to detail is essential.

Qualifications

• Data entry and computer systems experience required.
• Ability to work independently and meet production goals.
• Strong verbal communication and attention to detail.

Responsibilities

• Determine which records to release by reviewing requester information per HIPAA and data from multiple sources.
• Answer calls about ROI issues.
• Log and process requests in ROI On‑Line database; scan records.
• Handle cash payments where required; assist physician offices as needed; file and route records.

Skills

Data entry

Computer proficiency

Internet usage

Verbal communication

Attention to detail

Dependable

Education

High school diploma

Job description

MRO Corporation seeks an ROI Specialist to support client sites with Release of Information requests. Responsibilities include reviewing requester information, selecting records per HIPAA, and coordinating with various data sources.

You will answer ROI inquiries, log requests in ROI On‑Line, scan records, and assist physician offices as needed. Cash handling at sites may be required; strong attention to detail is essential.