ROI Records Specialist: HIPAA‑Driven Data & Patient Records

MRO Corporation; Canton (OH); On-site; USD 22,000 - 30,000; Full time

Job summary

MRO Corporation provides ROI services at client sites across the United States. The ROI Specialist supports release of information requests, reviews data, and logs activities in ROI On-Line database. Duties include handling inquiries, processing physician requests, and ensuring HIPAA compliance.

The role emphasizes accurate documentation and dependable performance at client facilities. Experience in ROI and medical terminology is a plus; HS diploma required.

Qualifications

• Proficiency with computer applications and data entry experience.
• Ability to work independently and meet production goals.
• Strong verbal communication and customer inquiries responsiveness.
• Attention to detail in handling records and requests.
• Dependability in a client-site role.
• High School Diploma/GED required; ROI experience is a plus.

Responsibilities

• Determine records to release by reviewing requester information per HIPAA guidelines and source data.
• Answer phone calls about ROI issues.
• Assist walk-in customers and log information into ROI On-Line database.
• Process physician office requests and fax information when required.
• Log and scan medical record requests into ROI On-Line database.
• Comply with site policies and HIPAA regulations.
• Handle and record cash payments at specified sites where applicable.
• Other duties as assigned.

Skills

Data entry

Independent work

Verbal communication

Attention to detail

Dependability

HIPAA knowledge

Medical terminology

Customer service

Education

High School Diploma/GED

Tools

ROI On-Line database

Job description

MRO Corporation provides ROI services at client sites across the United States. The ROI Specialist supports release of information requests, reviews data, and logs activities in ROI On-Line database. Duties include handling inquiries, processing physician requests, and ensuring HIPAA compliance.

The role emphasizes accurate documentation and dependable performance at client facilities. Experience in ROI and medical terminology is a plus; HS diploma required.