ROI Medical Records Specialist - Remote

Lensa; Annapolis (MD); Remote; USD 35,000 - 45,000; Full time

Job summary

A leading career site is seeking an entry-level professional to handle release of information requests in a digital health company. The role involves ensuring accuracy, safeguarding patient privacy, and providing excellent customer service while complying with HIPAA regulations.

Qualifications

• At least 2 years experience in medical records preferred.
• Typing speed of 50 wpm and familiarity with office equipment.

Responsibilities

• Complete release of information requests, including retrieving medical charts.
• Provide excellent customer service and maintain knowledge of laws.

Skills

Organizational Skills

Customer Service

Multi-tasking

Education

High School Diploma

Tools

Microsoft Word

Microsoft Excel

Job description

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About Lensa and Sharecare

Lensa is a leading career site for job seekers at every stage. Our client, Sharecare, is a digital health company dedicated to unifying and managing health information to improve well-being for individuals and communities.

Job Summary

This role involves processing release of information requests efficiently, ensuring accuracy, and safeguarding patient privacy in compliance with HIPAA and other regulations.

Essential Functions

• Complete release of information requests, including retrieving and returning medical charts, scanning records, and transmitting data.
• Validate requests and authorizations, perform quality checks, and maintain equipment.
• Provide excellent customer service, handle incoming requests, and ensure a professional work environment.
• Maintain knowledge of laws and fee structures, adhere to policies, and handle privileged information responsibly.

Qualifications

• High School Diploma or GED required.
• At least 2 years experience in medical records preferred.
• Proficiency in Microsoft Word and Excel, typing speed of 50 wpm, and familiarity with office equipment.
• Strong organizational skills, ability to multi-task, and willingness to learn new processes.

Additional Information

Sharecare is an Equal Opportunity Employer. Employment considerations are made without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, disability, or veteran status.

Job Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Health Care Provider
• Industries: IT Services and IT Consulting