ROI Medical Records Specialist - On Site

MRO; Maywood (IL); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading healthcare solutions provider is seeking a Medical Records Specialist to efficiently manage Release of Information requests. The position entails supporting clients by ensuring compliance with HIPAA, handling customer inquiries, and conducting detailed data logging. Candidates should possess strong computer skills, attention to detail, and communicate effectively. Join us in enhancing healthcare information management.

Qualifications

• One or more years experience entering data into computer systems.
• Prior work experience in Release of Information is a plus.
• Knowledge of HIPAA regulations preferred.

Responsibilities

• Determines records to be released in compliance with HIPAA guidelines.
• Responds to walk-in customers for medical records requests.
• Logs medical record requests into the healthcare database.

Skills

Attention to detail

Communication

Independent work

Dependability

Computer proficiency

Education

High School Diploma/GED

Job description

ROI Medical Records Specialist - On Site

The ROI Specialist is responsible for providing support at a specified client site for the Release of Information (ROI) requests for patient medical record requests*

• This is an On Site position

TASKS AND RESPONSIBILITIES:

• Determines records to be released by reviewing requestor information in accordance with HIPAA guidelines and obtaining pertinent patient data from various sources, including electronic, off-site, or physical records that match patient request.
• Answer phone calls concerning various ROI issues.
• Responds to walk-in customers requesting medical records and logs information provided by customer into ROI On-Line database.
• Responds and processes requests from physician offices on a priority basis and faxes information to the physician office.
• Logs medical record requests into Exchange Manager database.
• Scans medical records into Exchange Manager database.
• Complies with site facility policies and regulations
• Other duties as assigned.

SKILLS|EXPERIENCE:

• Demonstrates proficiency using computer applications. One or more years experience entering data into computer systems. Experience using the internet is required.
• Demonstrates the ability to work independently and meet production goals established by MRO.
• Strong verbal communication skills; demonstrated success responding to customer inquiries.
• Demonstrates success working in an environment that requires attention to detail.
• Proven track record of dependability.
• High School Diploma/GED required.
• Prior work experience in Release of Information in a physician’s office or HIM Department is a plus.
• Knowledge of medical terminology is a plus.
• Knowledge of HIPAA regulations is preferred.

*This job description reflects management’s assignment of essential functions. It does not prescribe or reflect the tasks that may be assigned.

MRO’s employees work at client facilities throughout the United States. We are proud of the culture we create for our employees and offer an outstanding work environment. We strive to match the right applicant to the right position. To learn more about us, visit www.mrocorp.com. MRO is an Equal Opportunity Employer.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

About the company

MRO Corp empowers healthcare organizations with proven, enterprise-wide solutions for the secure, compliant and efficient Release of Information (ROI).

Notice

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