ROI Medical Records Specialist: Data Entry & Customer Support

MRO Corporation; Norristown (Montgomery County); On-site; USD 16,000 - 22,000; Full time

Job summary

MRO Corporation is seeking an ROI Specialist to support client sites across the United States, handling Release of Information requests for patient records. The role includes reviewing requests, data gathering from various sources, and ensuring HIPAA compliance plus timely processing.

Responsibilities include answering ROI inquiries, logging and scanning records, and assisting physician offices when needed.

Qualifications

• Proficiency with computer applications and data entry.
• Ability to work independently and meet production goals.
• Strong verbal communication and customer inquiry handling.

Responsibilities

• Review HIPAA-guided requests to determine records for release.
• Answer ROI-related calls and assist walk-in customers as needed.
• Log and scan requests into ROI On-Line database and process physician requests as required.
• Handle cash payments at designated sites where applicable.
• Follow all site policies and regulations.

Skills

Data entry

Computer apps

Internet

Education

High School Diploma/GED

Job description

MRO Corporation is seeking an ROI Specialist to support client sites across the United States, handling Release of Information requests for patient records. The role includes reviewing requests, data gathering from various sources, and ensuring HIPAA compliance plus timely processing.

Responsibilities include answering ROI inquiries, logging and scanning records, and assisting physician offices when needed.