ROI Medical Records Specialist - Detail-Oriented Data Entry

MRO Corporation; West Columbia (SC); On-site; USD 16,000 - 22,000; Full time

Job summary

MRO Corporation is seeking an ROI Specialist to support client sites with patient record releases under HIPAA guidelines. The role involves data entry, record retrieval from various sources, and processing requests for physician offices as needed.

You will respond to ROI inquiries, log and scan records in ROI On-Line, and ensure accurate documentation while handling payments where required. This on-site position covers client facilities across the United States.

Qualifications

• Proficient data entry into computer systems.
• Strong customer service and verbal communication skills.
• Familiarity with HIPAA guidelines and privacy rules.
• Attention to detail and ability to meet production goals.
• Experience working independently in a healthcare environment.

Responsibilities

• Review requests to determine records to release per HIPAA guidelines.
• Answer calls about ROI issues and assist walk-in customers as needed.
• Log and scan requests into ROI On-Line database; process physician requests as required.
• Handle and record cash payments at specified sites when applicable.
• Maintain compliance with site policies and regulations.

Skills

Data entry

Customer service

HIPAA knowledge

Attention to detail

Verbal communication

Education

High School Diploma/GED

Tools

ROI On-Line

Job description

MRO Corporation is seeking an ROI Specialist to support client sites with patient record releases under HIPAA guidelines. The role involves data entry, record retrieval from various sources, and processing requests for physician offices as needed.

You will respond to ROI inquiries, log and scan records in ROI On-Line, and ensure accurate documentation while handling payments where required. This on-site position covers client facilities across the United States.