Robotics Solutions Account Manager

BlueSkye; Charlotte (NC); On-site; USD 70,000 - 120,000; Full time

Job summary

LiftOne is seeking a skilled Systems Account Manager to drive multi-year automation projects with LiftOne and Blueskye. This role involves identifying customer needs, building relationships, and delivering tailored solutions across engineering and delivery teams.

The ideal candidate will collect data, coordinate with engineers to develop proposals, manage orders, and oversee delivery and aftermarket support to maximize ROI and customer satisfaction. Travel up to 75% is expected.

Qualifications

• BS is in engineering or similar field preferred.
• Exceptional presentation, interpersonal, relationship development, analytical, problem-solving and communication skills.
• Team player with cross-border/virtual team experience and willingness to adapt to change.

Responsibilities

• Build and maintain relationships with existing and target accounts with regular touchpoints.
• Assess customer needs and collect data to develop a systems solution.
• Develop customized proposals with the solutions engineer and responsible role.
• Prepare customer proposals covering process flows, pricing, schedules, and ROI.
• Manage ordering process and coordination with internal teams and vendors.
• Oversee system delivery and site acceptance testing to ensure customer satisfaction.
• Develop a site aftermarket plan and transition to operations post-delivery.

Skills

Account Management

Customer Assessments

Solution Proposals

Order Process Management

Systems Delivery

Aftermarket Support

Travel

Education

BS in engineering or similar field

Job description

LiftOne is seeking a skilled Systems Account Manager to drive multi-year automation projects with LiftOne and Blueskye. This role involves identifying customer needs, building relationships, and delivering tailored solutions across engineering and delivery teams.

The ideal candidate will collect data, coordinate with engineers to develop proposals, manage orders, and oversee delivery and aftermarket support to maximize ROI and customer satisfaction. Travel up to 75% is expected.