Field Clinical Rep, Urology Robotics — Monarch

Johnson & Johnson Innovative Medicine; United States; Remote; USD 70,000 - 90,000; Full time

Job summary

Johnson & Johnson MedTech is recruiting a Clinical Representative, Monarch Urology. This field-based role covers the Capital Corridor Territory (SC, NC, VA, DC) with a preference for NC-based candidates; alternatively, Santa Clara, CA may be supported from the west coast.

You will provide procedural support, educational initiatives, and clinical demonstrations to surgeons and healthcare teams, enabling adoption of Monarch Urology technologies and driving patient outcomes worldwide.

Qualifications

• Bachelor’s degree plus a minimum of 3 years of relevant experience is required; alternatively, an associate degree or medical certification plus a minimum of 5 years of relevant experience may be considered.
• Clinical, medical device technical and/or sales, procedural support, operating room, or healthcare-related experience is required.
• Experience in urology, endourology, surgical robotics, or another highly technical procedural specialty is preferred.
• Demonstrated ability to learn and communicate technical and clinical concepts to physicians and clinical staff is required.
• Strong customer service, organization, and collaboration skills are required.
• Ability to travel extensively, including overnight travel, up to 90% within the assigned territory is required.
• A valid driver’s license is required.
• Ability to work in a regulated environment in compliance with applicable quality and healthcare industry requirements is required.

Responsibilities

• Provide in-case procedural support and technical expertise to physicians, nurses, and staff using Monarch Urology in hospital and ambulatory surgery center environments.
• Help create and maintain strong customer relationships through consistent clinical support, training, education, and responsive service.
• Support account development activities that build clinical confidence, increase user competence, and drive system and disposable utilization.
• Assist with product and clinical demonstrations, launch planning, training events, and customer education initiatives.
• Identify and act on educational opportunities that improve customer proficiency, procedural efficiency, and clinical adoption.
• Partner with the Area Sales Leader and Regional Business Director to support business objectives, account plans, and referral development activities.
• Serve as a liaison between customers and internal teams for questions, issue escalation, peer-to-peer review needs, and timely reporting of complaints or technical concerns.
• Develop and maintain expert-level product knowledge and a strong understanding of kidney stone treatment workflows, customer needs, and procedural best practices.
• Deliver a high standard of professionalism, service, and compliance in all customer interactions.
• Lead and support sales activities at the account level ensuring products are purchased and in-stock to support procedures and growth of the account.

Skills

Clinical sales

Urology

Medical devices

Technical communications

Customer service

Driver's license

Travel up to 90%

Education

Bachelor's degree + 3 years experience

Associate degree + 5 years experience

Tools

N/A

Job description

Johnson & Johnson MedTech is recruiting a Clinical Representative, Monarch Urology. This field-based role covers the Capital Corridor Territory (SC, NC, VA, DC) with a preference for NC-based candidates; alternatively, Santa Clara, CA may be supported from the west coast.

You will provide procedural support, educational initiatives, and clinical demonstrations to surgeons and healthcare teams, enabling adoption of Monarch Urology technologies and driving patient outcomes worldwide.