Robotics Field Solutions Engineer – Deployment & Support

Bostondynamics; United States; Remote; USD 100,000 - 112,000; Full time

Job summary

Boston Dynamics is seeking a Field Applications Engineer to lead customer integrations and site-specific deployments of our robotic systems. You will travel up to 50% to customer sites, manage site-level solution architecture, and oversee commissioning to ensure optimal performance and customer satisfaction.

You will also develop scalable solutions, support network configuration, and provide comprehensive training and documentation.

Qualifications

• Bachelor’s degree in a related field.
• Experience in field applications engineering or solution architecture.
• Experience delivering technical solutions to customers.
• Ability to plan and execute customer-site integrations.
• Ability to communicate complex technical concepts to diverse audiences.

Responsibilities

• Demonstrate expertise with Boston Dynamics products and partner solutions.
• Execute customer integrations and field tests under guidance.
• Provide on-site field support with supervision from senior engineers.
• Conduct field diagnosis and resolve operational issues.
• Perform field repairs of FRU sub-assemblies as needed.
• Triage issues using fault logs, BD robots, and internal tools.
• Inspect and checkout new hardware and RMAs before shipment.
• Perform software checkouts and ensure readiness for integration.
• Create/update technical documents and project reports.
• Deliver customer training on products and software.

Skills

Field Applications Engineering

Solution Architecture

System Design

Customer Engagement

Technical Communication

Education

Bachelor’s Degree (arbitrary field as listed)

Tools

AutoCAD

Networking protocols

Linux (Ubuntu)

Python

C++

Typescript

Job description

Boston Dynamics is seeking a Field Applications Engineer to lead customer integrations and site-specific deployments of our robotic systems. You will travel up to 50% to customer sites, manage site-level solution architecture, and oversee commissioning to ensure optimal performance and customer satisfaction.

You will also develop scalable solutions, support network configuration, and provide comprehensive training and documentation.