Robotics Field Solutions Engineer: Demos and Deployments

Humanoid; Boston (MA); On-site; USD 100,000 - 130,000; Full time

Benefits offered by this job

Health coverage

PTO 23 days

401(k) match

Stock options

Free lunch

Collaborative team

Product influence

Job summary

Humanoid is seeking a Field Application Engineer to support deployment of our humanoid robot solutions at customer facilities across North America, with on-site visits and thorough data collection.

You will build lab test rigs, run live demos, coordinate PoC pilots, and collaborate with engineering and support teams to ensure smooth integration and customer success. The role requires a Bachelor's in Engineering, hands-on robotics troubleshooting, and travel about 40%.

Qualifications

• Bachelor's degree in Engineering or equivalent technical qualification.
• Experience with robotic solutions, automation systems, or related technologies.
• Hands-on skills in mechanical and electrical troubleshooting, assembly, and maintenance.
• Experience managing robotics or automation concept/pilot projects and deployment processes.
• Strong problem-solving skills with the ability to diagnose and resolve technical issues efficiently, under pressure.
• Excellent organizational and communication skills to coordinate with internal teams and customers.
• Ability to work independently and adapt to dynamic environments.
• Ability to build effective working relationships with customers, including senior stakeholders and operations staff.

Responsibilities

• Support the deployment and implementation of humanoid robot solutions at customer locations.
• Conduct visits to customer facilities to gather data, assess requirements to ensure successful integration of robotic solutions.
• Build physical twins, test rigs and test environments in our lab for reliability, performance and acceptance testing.
• Organize and conduct product demonstrations in the lab for customers, investors, and internal stakeholders.
• Represent the company at expos and industry events, delivering live product demos.
• Test different product releases, ensuring timely delivery to customer sites.
• Support solution integration in customer facilities, ensuring seamless operation.
• Plan, organize, and supervise on-site Proof of Concept (PoC) and pilot projects, both short and long-term.
• Collect and analyse product data and customer feedback; to improve product performance and deployment efficiency.
• Perform minor maintenance tasks on robotic systems, including troubleshooting with remote engineering support.
• Collaborate with engineering, product development, and customer support teams to optimize deployment strategies.

Skills

Troubleshooting

Customer interaction

Field deployment

Mechanical/electrical

Education

Bachelor's degree in Engineering

Job description

Humanoid is seeking a Field Application Engineer to support deployment of our humanoid robot solutions at customer facilities across North America, with on-site visits and thorough data collection.

You will build lab test rigs, run live demos, coordinate PoC pilots, and collaborate with engineering and support teams to ensure smooth integration and customer success. The role requires a Bachelor's in Engineering, hands-on robotics troubleshooting, and travel about 40%.