Robotics Field Service Engineer — Onsite with 80% Travel

Formic; San Francisco (CA); On-site; USD 83,000 - 126,000; Full time

Benefits offered by this job

Equity in Formic

Health insurance

401(k) plan

Parental leave

Home office stipend

Cell phone reimbursement

Paid time off

Job summary

Formic is seeking a Robotics Field Service Engineer in the San Francisco area to diagnose failures, restore production, and perform preventative and corrective maintenance on deployed robotic cells. This hands-on role requires strong troubleshooting, documentation, and safety discipline as you support customers in fast-paced manufacturing environments.

You will travel locally up to 80% with possible overnight stays and collaborate with customers, vendors, and Formic teams to drive uptime and

Qualifications

• 3+ years hands-on field service experience with robotic or industrial automation systems.
• Strong troubleshooting across electrical, mechanical, PLC, or robotic control systems.
• Ability to read electrical schematics, wiring diagrams, and pneumatic drawings.
• Experience using CMMS to track and report maintenance activity.
• Comfortable with local travel up to 80% and overnight travel up to 50%.

Responsibilities

• Perform preventative, corrective, and predictive maintenance on robotic manufacturing cells.
• Respond to remote and on-site escalations, diagnose root causes, and restore systems quickly.
• Provide hands-on technical support to customer operators and maintenance teams.
• Log service activity, asset updates, and spare part requirements in CMMS systems.
• Coordinate field scheduling and support with customers, vendors, and internal stakeholders.
• Monitor system performance remotely using Formic dashboards and fleet tools.
• Document service work, root cause analysis, and follow-up actions with clarity and precision.
• Identify recurring failure patterns and elevate systemic risks for broader improvement.
• Build professional relationships with plant managers and site personnel.
• Operate with strict adherence to safety standards, including LOTO and industrial compliance.

Skills

Field service experience

Troubleshooting

Reading electrical schematics

Tools

CMMS

Job description

Formic is seeking a Robotics Field Service Engineer in the San Francisco area to diagnose failures, restore production, and perform preventative and corrective maintenance on deployed robotic cells. This hands-on role requires strong troubleshooting, documentation, and safety discipline as you support customers in fast-paced manufacturing environments.

You will travel locally up to 80% with possible overnight stays and collaborate with customers, vendors, and Formic teams to drive uptime and